Senior Channel Applications Engineer

$92,500 - $171,500/Yr

ABB - Des Moines, IA

Full-time - Senior

Remote - Des Moines, IA

Professional, Scientific, and Technical Services

About the position

The Senior Channel Applications Engineer at ABB is responsible for providing expert support for the application of ABB PLC/HMIs and LV drives in various industrial processes. This role involves designing tailored solutions, managing customer relationships, and ensuring high-quality delivery of solutions while meeting customer satisfaction targets. The engineer will also collaborate with OEM Application Engineers and create detailed technical reports to address product issues.

Responsibilities

• Prioritize, schedule, and delegate work assignments to ensure timely and accurate support for the application of ABB PLC/HMIs and LV drives.
• Design and recommend tailored solutions based on a deep knowledge of the portfolio and capabilities to meet customers' unique needs.
• Negotiate deviations and agree on win-win solutions during specification.
• Identify and communicate applicability of new/emerging functional solutions to address current business issues.
• Advise others on the delivery of high-quality solutions by applying broad and deep professional expertise.
• Continuously aim to meet targets even in difficult circumstances with value argumentation.
• Identify and systematically follow up on business opportunities.
• Focus energy on key tasks and take extra measures to ensure customer satisfaction.
• Manage PLC/HMI motor application problems and initiate effective measures for their solution.
• Create detailed technical reports on product issues that need correction by other departments and manage customer relationships during the correction process.
• Interface with OEM Application Engineers to collaborate on systems and solutions relevant to OEM needs.

Requirements

• Bachelor's degree in Engineering (Electrical preferred) and 8 years' experience in the application of Low Voltage drive required.
• Exceptional technical application and technical communication skills.
• Understanding of Serial and Ethernet communication protocols (Ethernet/IP, ProfiNet, etc.).
• Programming experience in industrial PLCs (ABB, Rockwell, Siemens, Square D, or others).
• Basic understanding of Compressors, Pump & Fan, Extruder, Crane, Hoists & Winches, Centrifuge, General Machinery, and other applications.
• Ability to read, analyze, and interpret electrical and mechanical drawings, common technical journals, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers, vendors, regulatory agencies, or members of the business community.
• Candidates must already have a work authorization that would permit them to work for ABB in the US.

Benefits

• Eligible for a short-term incentive plan/annual bonus.
• Competitive salary range between $92,500 and $171,500 annually.