Senior Claims Specialist - Auto Material Damage - Remote

About the position

S&S Transportation & Sharing Economy is looking for a Senior Specialist who enjoys being a key part of a dynamic team. As a Senior Specialist, you will manage a pending of at least 70 claims arising from property, physical damage, and cargo. You will be expected to operate under appropriate levels of supervision and within established authority. The position will report to the assigned Manager. This position is fully remote.

Responsibilities

• Receives claims assignments. Verifies and determines applicability of coverage.
• Determines the method and extent of investigation for each claim as required by company Best Practices.
• Reviews and manages outstanding files, as assigned, for adequacy and timeliness of investigation, evaluation and reserve and maintains a timely diary for each case.
• Assigns, and monitors independent adjusters, to insure adequate investigations, appraisals, and settlements.
• Evaluates and adjusts claims within the adjuster's authority level.
• Reports directly on technical matters to manager.
• Evaluates and manages litigated claims, determines future course of handling and proper method of disposition. Consults with the claim manager on those claims in which assistance and consultation is needed, as well as on those claims which exceed assigned authority.
• Assesses recovery potential and is responsible for the development of information required to successfully pursue recovery.
• Accountable for the equitable and prompt adjustment and management of assigned claims to disposition in accordance with company Best Practices.
• Responsible for providing superior customer service to all agents, insureds, and others encountered during the claims handling process.

Requirements

• Minimum of 3-5 years' experience handling first and third-party property damage claims.
• College degree is preferred, and a designation and/or insurance related courses are a plus.
• Obtain and maintain required state licenses.
• Experience in subrogation preferred.
• Excellent verbal and written communication skills are essential and the ability to communicate with all levels within the organization.
• Computer skills with a working knowledge of the Microsoft Office suite of programs a must.
• Travel occasionally required.
• College graduate and/or possess a Juris Doctorate.
• A minimum of three years of AMD experience.
• Must demonstrate outstanding people skills, communication skills (both oral and written), and have the ability to work extremely well with internal and external customers at all levels throughout the organization.
• Understanding/knowledge of contractual indemnity and additional insured risk transfer opportunities preferred.

Benefits

• Competitive compensation package
• Generous 401K employer match
• Employee Stock Purchase plan with employer matching
• Generous Paid Time Off
• Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family's wellness, including your physical, mental and financial wellbeing
• A core C&F tenet is owning your career development, so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry-related certifications and professional training to keep you progressing on your chosen path
• A dynamic, ambitious, fun and exciting work environment
• We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program that lets you participate and support your community