Senior Client Solutions Manager

About the position

The Senior Client Solutions Manager at LinkedIn is responsible for managing relationships with the company's largest and most complex customers. This role involves leveraging expertise in online media, communication, and analytical skills to provide campaign intelligence and strategic consultation. The position aims to enhance client value, drive revenue growth, and ensure the successful execution of advertising campaigns. The role offers a hybrid work option, allowing flexibility in work location.

Responsibilities

• Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer challenges.
• Partner with cross-functional teams across Insights, Marketing, Media Operations, etc. to collaborate on campaign activation and drive toward client goals.
• Be a consultative seller to renew and grow client investments.
• Proactively analyze and optimize customers' advertising campaigns and marketing programs to make strategic recommendations to customers and ensure client objectives are achieved.
• Consult and own all aspects of the client's media campaigns including targeting, implementation, creative and content quality, optimization, performance, and proving ROI through campaign insights.
• Apply rigor and use technology to design account plans to meet revenue goals.
• Support customer communication and education including a best-in-class onboarding experience and ad hoc platform education needs.
• Drive new product adoption and partner technology integration to enable client success and efficiency.
• Collaborate with product teams to improve service offerings and campaign management tools and ensure our customer needs are met.

Requirements

• BA/BS degree or equivalent practical experience
• 7+ years of experience in advertising, marketing, or sales
• 3+ years of media sales or digital media account management experience

Nice-to-haves

• 2+ years of auction based or programmatic campaign management and optimization experience (i.e. Google Adwords, SEO/PPC, ad exchange/trading desks)
• Strong digital measurement expertise
• Ability to conduct regular forecasts and reports
• Ability to think strategically with a proven track record of achieving results by connecting a customer's pressures with data-driven products and solutions

Benefits

• Annual performance bonus
• Stock options
• Comprehensive health insurance
• Flexible work hours
• Professional development opportunities
• Paid time off and holidays