Senior Client Success Manager

$100,000 - $115,000/Yr

Simulmedia - New York, NY

Full-time - Senior

New York, NY

Personal and Laundry Services

About the position

As a Senior Manager, Client Success at Simulmedia, you will play a crucial role in ensuring the success of our clients in the entertainment sector. This position focuses on developing effective media strategies that drive new business growth while enhancing client engagement and satisfaction. Your expertise in understanding industry trends and client needs will be vital for achieving success in this role.

Responsibilities

• Partner with Sales to identify and seize opportunities for expanding the entertainment client base.
• Craft entertainment-focused media strategies that showcase the power of Simulmedia's TV+ platform.
• Monitor entertainment industry trends and analytics to inform future go-to-market strategies.
• Act as the primary point of contact for entertainment clients, ensuring their satisfaction and success with Simulmedia's products.
• Customize solutions to meet clients' unique tune-in goals and challenges.
• Develop an expert understanding of Simulmedia's TV+ platform and tune-in capabilities to effectively communicate value to clients.
• Manage multiple campaigns, ensuring KPIs and deliverables are met.
• Leverage data insights to optimize client campaigns and maximize TV advertising impact.
• Deliver impactful presentations that highlight Simulmedia's solutions and their benefits for entertainment business growth.
• Collaborate with Sales, Client Success, Data Analytics, Marketing, and Product teams for seamless execution of media strategies.

Requirements

• 5-7 years of experience in media strategy and client success management, focusing on Linear TV, Streaming, and Entertainment.
• Demonstrated success in creating and delivering persuasive client presentations.
• Strong analytical skills and problem-solving abilities.
• Deep knowledge of television advertising, particularly in entertainment and tune-in markets.
• Creative thinking with a knack for developing fresh engagement strategies.
• Excellent communication and presentation skills.
• Strong attention to detail while managing multiple clients and campaigns.
• Proven ability to work in a fast-paced, collaborative environment.
• Proficiency in data analysis tools and Microsoft Office, especially Excel and PowerPoint.

Benefits

• Competitive pay relative to peers
• Comprehensive and inclusive employee benefits