Senior Cloud Engineer (Azure)

Independence Blue Cross - Philadelphia, PA

Full-time - Senior

Philadelphia, PA

Insurance Carriers and Related Activities

About the position

Independence Blue Cross is seeking a Senior Azure Cloud Engineer to play a pivotal role in migrating and transforming legacy solutions to the cloud. This position is integral to our mission of enhancing the health and well-being of the communities we serve. As a Senior Cloud Engineer, you will be part of a high-performing team dedicated to modernizing our cloud workloads and leveraging innovative technologies to achieve our goals. We are looking for dynamic individuals who are passionate about learning and thrive on innovation. Your commitment to excellence and teamwork will be essential as we work together to renew and reimagine the future of health care. In this role, you will design and implement Azure architecture and environments, assist in building and maintaining cloud-native applications, and leverage automation tools such as Terraform to enhance operational efficiency. You will also be responsible for Azure SSO integrations, Active Directory management, and utilizing Azure experiences such as guest tenant access packages. Your expertise will extend to implementing Multi-Factor Authentication (MFA), Windows Hello for Business (WHfB) support, and Privileged Identity Management (PIM). You will manage assignments, Role-Based Access Control (RBAC), and custom roles, ensuring compliance with security policies and standards. Your responsibilities will include creating and maintaining cloud architecture diagrams, daily administration of Microsoft 365 environments, and maintaining best practices and support procedures. You will extend and enhance Independence Blue Cross's on-premises policies and standards to Azure deployments, implement solutions addressing cybersecurity issues, and perform scheduled and ad hoc control/compliance validations. Additionally, you will maintain and improve monitoring, configuration management, and reporting functions, provide after-hours support for production releases, and serve as a technical expert in Azure cloud technologies. You will also support escalated help desk requests via Service Now and manage Intune policies for device/user affinity and mobile application management.

Responsibilities

• Design and implement Azure architecture and environments.
• Assist in building and maintaining cloud-native applications.
• Leverage automation tools such as Terraform for operational efficiency.
• Manage Azure SSO integrations and Active Directory.
• Utilize Azure experiences such as guest tenant access packages.
• Support Multi-Factor Authentication (MFA) and Windows Hello for Business (WHfB).
• Implement Privileged Identity Management (PIM) and manage assignments.
• Oversee Role-Based Access Control (RBAC) and custom roles.
• Create and maintain cloud architecture diagrams.
• Administer Microsoft 365 environments daily.
• Maintain best practices and support procedures.
• Extend and enhance on-premises policies and standards to Azure deployments.
• Implement and maintain solutions addressing cybersecurity issues.
• Perform scheduled and ad hoc control/compliance validation.
• Conduct assessments and audits of compliance against security policies and standards.
• Maintain and improve monitoring, configuration management, and reporting functions.
• Provide after-hours support for production releases.
• Serve as a technical expert in Azure cloud technologies.
• Support escalated help desk requests via Service Now.
• Manage Intune policies for device/user affinity and mobile application management.

Requirements

• Bachelor's degree in information technology, computer science, software engineering, or equivalent knowledge acquired by work experience and training.
• At least three years of experience in designing, building, and expanding Azure environments.
• Minimum of two years of experience with configuration and implementation of packaged or custom IAM solutions.
• Proficiency in preparing presentations, analysis reports, and program status reports.
• Proven experience working in highly collaborative environments.
• Solid background in Windows server system administration.
• Familiarity with encryption, logging, and privacy/security protocols (e.g., TLS 1.2, ELK stack).
• Proficiency in script development and scripting languages.
• Expertise in securing systems, providing audit evidence, and standards implementation.
• Excellent oral/written presentation skills with the ability to communicate effectively with leadership.