Centre Technologies - Houston, TX

posted 3 months ago

Full-time - Senior
Hybrid - Houston, TX
Professional, Scientific, and Technical Services

About the position

We are excited to be hiring for a Senior Cloud Engineer with a specialization in Azure! Our Company Culture emphasizes a diverse workforce that allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. The Senior Cloud Engineer will be responsible for service delivery within public and private cloud environments, focusing on infrastructure as a service, which includes compute, storage, and network elements. The Sr. Technical Consultant will work on the Hosted Services team, concentrating on architecting and implementing various IT Infrastructure technologies. This role emphasizes design and implementation for both new and existing clients, migration and configuration of new infrastructure as a service solutions, and the creation of verbose documentation for projects or tasks. Essential duties include maintaining server and system uptime SLAs, server reporting and alert management, troubleshooting customer issues urgently, and ensuring proper tracking of work orders and incidents through an electronic help desk system. The role requires excellent time management skills, the ability to mentor peers, and the capacity to manage multiple large-scale projects in a fast-paced environment. The Senior Cloud Engineer will also participate in on-call schedules, serving as one of the highest levels of escalation for network and security issues.

Responsibilities

  • Maintain server and system uptime SLAs
  • Server reporting and alert management
  • Maintain certifications with technology partners
  • Troubleshoot customer issues in an urgent fashion
  • Install and implement systems and solutions
  • Conduct post-sales technical follow-ups
  • Provide customer remote support (primary)
  • Ensure proper tracking of work orders and incidents through an electronic help desk system
  • Manage problem resolution of issues in a timely manner
  • Prioritize tasks and meet deadlines, demonstrating excellent time management skills
  • Exhibit excellent troubleshooting and assessment skills
  • Communicate effectively in written and verbal forms
  • Mentor and guide peers and assist teammates when skill set requires
  • Enter timesheets, expense reports, and documentation on or before deadline
  • Stay up-to-date on market trends, theory, and new methodologies; embrace change
  • Assist with change-management activities
  • Prepare and deliver complete and concise documentation for all projects
  • Present progress reports to immediate supervisor and/or Project Manager (if assigned)
  • Manage multiple large-scale projects in a fast-paced environment
  • Quickly turn business problems into technical solutions
  • Participate in on-call schedule serving as one of the highest levels of escalation for network and security issues.

Requirements

  • Associate's Degree required (Bachelor's Degree preferred)
  • 10+ years hands-on IT experience
  • Azure Administrator Associate or equivalent certification (Required)
  • Amazon Web Services Solutions Architect Associate or equivalent certification desired
  • Zerto Certification desired
  • Veeam Certification desired
  • Practical operational and design expertise with Azure
  • Design architecture of private/hybrid/public cloud architectures
  • Migration of workloads to public cloud environments
  • Troubleshooting public cloud security, instances, database services
  • Provisioning of cloud resources securely and ensuring data protection/backup/replication
  • Working knowledge of cloud storage, design, and protection
  • Working knowledge of Windows Server and Domain Services 2016 and higher
  • Expert level experience with VMware ESXi 6.x is a plus
  • Experience with vCloud Director is a plus
  • Experience with Zerto DRaaS is a plus
  • Experience with Veeam is a plus
  • Intermediate to advanced knowledge and experience with Windows desktop and servers
  • Basic knowledge and experience with Linux-based operating systems such as RedHat, Ubuntu, Fedora, Gentoo, and SUSE
  • Understanding of TCP/IP including layer 2/3 VLANs
  • Ability to troubleshoot IP networks
  • Intermediate to expert knowledge and experience with monitoring and assessment of system utilization, network performance, and capacity planning
  • Advanced to expert knowledge and understanding of all layers of the OSI model
  • Basic to advanced knowledge and experience in automation including scripting, scheduled tasks, workflow design, mass deployment of software
  • Basic to advanced knowledge of data loss prevention.

Nice-to-haves

  • Experience with cloud security best practices
  • Knowledge of DevOps practices and tools
  • Familiarity with containerization technologies such as Docker or Kubernetes
  • Experience with Infrastructure as Code (IaC) tools like Terraform or Ansible.

Benefits

  • Hybrid Work Options
  • Paid Time Off
  • Paid Holidays
  • Medical, Dental, Vision insurance
  • 401(k) with employer match contributions
  • Opportunities for professional growth in a collaborative environment
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service