Senior Cloud Engineer - Azure

Centre Technologies - Richardson, TX

Full-time - Senior

Hybrid - Richardson, TX

Professional, Scientific, and Technical Services

About the position

The Senior Cloud Engineer with a specialization in Azure is responsible for service delivery in public and private cloud environments, focusing on infrastructure as a service. This role involves architecting and implementing IT infrastructure technologies, managing client migrations, and ensuring system uptime while providing excellent customer support and documentation.

Responsibilities

• Maintain server and system uptime SLAs
• Server reporting and alert management
• Maintain certifications with technology partners
• Troubleshoot customer issues in an urgent fashion
• Install and implement systems and solutions
• Post-sales technical follow-ups
• Provide customer remote support (primary)
• Ensure proper tracking of work orders and incidents through an electronic help desk system
• Manage problem resolution of issues in a timely manner
• Prioritize tasks and meet deadlines, demonstrating excellent time management skills
• Exhibit excellent troubleshooting and assessment skills
• Communicate effectively in written and verbal forms
• Mentor and guide peers and assist teammates when necessary
• Submit timesheets, expense reports, and documentation on or before deadlines
• Stay updated on market trends and embrace change
• Assist with change-management activities
• Prepare and deliver complete and concise documentation for all projects
• Present progress reports to immediate supervisor or Project Manager
• Manage multiple large scale projects in a fast-paced environment
• Convert business problems into technical solutions
• Participate in on-call schedule for network and security issues.

Requirements

• Associate's Degree required (Bachelor's Degree preferred)
• 10+ years hands-on IT experience
• Azure Administrator Associate or equivalent certification (Required)
• Amazon Web Services Solutions Architect Associate or equivalent certification desired
• Zerto Certification desired
• Veeam Certification desired
• Practical operational and design expertise with Azure
• Experience in designing architecture of private/hybrid/public cloud architectures
• Experience in migrating workloads to public cloud environments
• Troubleshooting skills for public cloud security, instances, and database services
• Knowledge of cloud storage, design, and protection
• Experience with Windows Server and Domain Services 2016 and higher
• Expert level experience with VMware ESXi 6.x is a plus
• Experience with vCloud Director is a plus
• Experience with Zerto DRaaS is a plus
• Experience with Veeam is a plus
• Intermediate to advanced knowledge of Windows desktop and servers
• Basic knowledge of Linux operating systems (RedHat, Ubuntu, Fedora, Gentoo, SUSE)
• Understanding of TCP/IP including layer 2/3 VLANs
• Ability to troubleshoot IP networks
• Knowledge of monitoring and assessment of system utilization, network performance, and capacity planning
• Understanding of all layers of the OSI model
• Knowledge in automation including scripting, scheduled tasks, and mass deployment of software
• Knowledge of data loss prevention.

Nice-to-haves

• Experience with cloud security best practices
• Familiarity with DevOps practices and tools
• Knowledge of containerization technologies (e.g., Docker, Kubernetes)

Benefits

• Hybrid Work Options
• Paid Time Off
• Paid Holidays
• Medical, Dental, Vision insurance
• 401(k) with employer match contributions
• Opportunities for professional growth in a collaborative environment