Senior Cloud Engineer - Azure

Centre Technologies - Austin, TX

Full-time - Senior

Hybrid - Austin, TX

Professional, Scientific, and Technical Services

About the position

The Senior Cloud Engineer at Centre Technologies specializes in Azure and is responsible for service delivery in public and private cloud environments. This role focuses on infrastructure as a service, including compute, storage, and network elements, and involves architecting, implementing, and managing IT solutions tailored to client needs. The position requires strong technical skills, excellent communication, and the ability to manage multiple projects in a fast-paced environment.

Responsibilities

• Maintain server and system uptime SLAs
• Server reporting and alert management
• Maintain certifications with technology partners
• Troubleshoot customer issues in an urgent fashion
• Install and implement systems and solutions
• Post-sales technical follow-ups
• Provide customer remote support (primary)
• Ensure proper tracking of work orders and incidents through an electronic help desk system
• Manage problem resolution of issues in a timely manner
• Prioritize tasks and meet deadlines with excellent time management skills
• Demonstrate excellent troubleshooting and assessment skills
• Exhibit excellent written/verbal communication skills
• Act as a team player with outstanding customer service skills
• Mentor and guide peers and assist teammates when skill set requires
• Enter timesheets, expense reports, and documentation on or before deadline
• Stay up-to-date on market trends and embrace change
• Assist with change-management activities
• Prepare and deliver complete and concise documentation for all projects
• Present progress reports to immediate supervisor or Project Manager
• Manage multiple large scale projects in a fast-paced environment
• Quickly turn business problems into technical solutions
• Participate in on-call schedule for network and security issues.

Requirements

• Associate's Degree required (Bachelor's Degree preferred)
• 10+ years hands-on IT experience
• Azure Administrator Associate or equivalent certification (Required)
• Amazon Web Services Solutions Architect - Associate or equivalent certification desired
• Zerto Certification desired
• Veeam Certification desired
• Practical operational and design expertise with Azure
• Design architecture of private/hybrid/public cloud architectures
• Migration of workloads to public cloud environments
• Troubleshooting public cloud security, instances, database services
• Provisioning of cloud resources securely and ensuring data protection/backup/replication
• Working knowledge of cloud storage, design and protection
• Working knowledge of Windows Server and Domain Services 2016 and higher
• Expert level experience with VMware ESXi 6.x is a plus
• Experience with vCloud Director is a plus
• Experience with Zerto DRaaS is a plus
• Experience with Veeam is a plus
• Intermediate to advanced knowledge and experience with Windows desktop and servers
• Basic knowledge and experience with Linux based operating systems
• Understanding of TCP/IP including layer 2/3 VLANs
• Ability to troubleshoot IP networks
• Intermediate to expert knowledge and experience with monitoring and assessment of system utilization, network performance and capacity planning
• Advanced to expert knowledge and understanding of all layers of the OSI model
• Basic to advanced knowledge and experience in automation including scripting, scheduled tasks, workflow design, mass deployment of software
• Basic to advanced knowledge of data loss prevention.

Nice-to-haves

• Amazon Web Services Solutions Architect - Associate or equivalent certification
• Zerto Certification
• Veeam Certification
• Expert level experience with VMware ESXi 6.x
• Experience with vCloud Director
• Experience with Zerto DRaaS
• Experience with Veeam

Benefits

• Hybrid Work Options
• Paid Time Off
• Paid Holidays
• Medical, Dental, Vision insurance
• 401(k) with employer match contributions
• Opportunities for professional growth in a collaborative environment