Senior Cloud Engineer

$102,718 - $135,500/Yr

Tyler Technologies - Herndon, VA

posted 5 months ago

Full-time - Mid Level
Herndon, VA
Professional, Scientific, and Technical Services

About the position

Tyler Technologies State Regulatory Division is seeking a highly skilled Senior Cloud Engineer to join our dedicated team that supports Regulatory production hosting capabilities. This position is primarily remote, with the option to work from our Herndon, Virginia office. The Senior Cloud Engineer will play a crucial role in monitoring and maintaining our existing cloud infrastructure, ensuring that it meets the needs of our client base effectively. The ideal candidate will have a strong background in Unix System Administration and extensive experience with Amazon Web Services (AWS). In this role, you will be responsible for performing deployments of new application versions, provisioning new production and development environments, and patching systems to ensure optimal performance and security. You will also respond to downtime incidents, research performance and availability issues, and determine the root causes of downtime problems, implementing effective solutions to enhance system deployment processes. Your expertise will be vital in maintaining the reliability and efficiency of our cloud services, which are critical to our operations. The Senior Cloud Engineer will work closely with other team members and departments to develop and implement solutions that align with our mission and values. You will be expected to work independently, demonstrating resourcefulness and a strong problem-solving aptitude. On-call availability during nights and weekends is required, as you will need to address any urgent issues that may arise outside of regular working hours. This position offers an exciting opportunity to contribute to the transformation of the public sector while growing your career in a supportive and innovative environment.

Responsibilities

  • Monitoring and maintaining existing cloud infrastructure in support of our client base.
  • Performing deployments of new application versions.
  • Provisioning new production and development environments.
  • Patching systems.
  • Responding to downtime incidents.
  • Researching performance and availability issues.
  • Determining root causes of downtime issues and implementing solutions to system deployment problems.

Requirements

  • 5 or more years of experience related to Unix System Administration, including the provisioning and maintenance of software and virtual hardware in the AWS Cloud.
  • 4 or more years of experience deploying and administering systems in Amazon Web Services (AWS), including hands-on experience with VPC networking, Kubernetes (EKS), Route 53, EC2 instances, RDS databases, NS1, security group configurations and other AWS services.
  • Experience provisioning, managing, and mounting enterprise-grade VPSA solutions.
  • Experience administering HAProxy enterprise (or similar) proxy.
  • Experience administering CentOS / RHEL based systems with minimal support, to include patching, performance tuning, networking, user management, and security.
  • Extensive experience with BASH scripting.
  • Ability to secure an AWS cloud account and its services utilizing access controls, backups and firewalls.
  • Ability to upgrade Java container-based systems with new releases and patches.
  • Ability to work under tight deadlines.
  • Demonstrated ability to work independently and troubleshoot problems with efficiency.
  • Resourcefulness and problem-solving aptitude.
  • On-call availability (nights and weekends).

Nice-to-haves

  • Experience with RightScale cloud.
  • Excellent communication skills.
  • Collaboration: Work with your peers within your team and outside your team to help develop these solutions.
  • Learning and Teaching: be a continuous learner, generously teach others what you learn.
  • Feedback: provide respectful yet honest feedback to leadership about how to better achieve the teams goals.
  • BS in Information Technology, Computer Science or a related engineering discipline.

Benefits

  • Competitive salary range between $102,718 - $135,500 before adjustment for geographic differences.
  • Health and wellness benefits to support team members and their families.
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