Senior Cloud Solution Architect - Data & AI

Microsoft - Irving, TX

Full-time - Senior

Irving, TX

Publishing Industries

About the position

As a Senior Cloud Solution Architect specializing in Data & AI at Microsoft, you will play a pivotal role in helping customers achieve their objectives through strategic investments in Microsoft technology. Your expertise in Azure or Data & AI solutions will be essential as you lead technical discussions with customers, guiding them to extract maximum value from their Microsoft investments. You will identify solutions to overcome challenges that hinder the success of their data and AI projects. This position offers a unique opportunity for career growth, allowing you to refine your technical and collaborative skills while deepening your proficiency in cloud technologies. Microsoft's mission is to empower every person and organization globally to achieve more. In this role, you will contribute to this mission by fostering a growth mindset, innovative thinking, and collaborative efforts. You will be part of a team that values respect, integrity, and accountability, promoting an inclusive culture where everyone can thrive both at work and beyond. We are actively seeking Senior Cloud Solution Architects - Data & AI to join our diverse teams across various business groups, supporting customers in enterprise, regulated industries, and partner service organizations. By expressing your interest in this role, you open yourself up to multiple opportunities within Microsoft across the United States, potentially extending beyond the initially posted location. The role offers flexibility, enabling you to work up to 50% from home, with travel percentages varying according to specific role requirements. Join us in shaping the future of data and AI solutions at Microsoft.

Responsibilities

• Observe colleagues and learn to gather technology and customer/partner insights, aligning with solutions.
• Act as the voice of the customer (VOC)/partner by identifying and sharing feedback around technical capabilities and blockers.
• Work with internal teams to build relationships with customer/partner technical specialists under guidance.
• Solicit input from others to contribute to proposals for viable solutions based on specific technical products.
• Demonstrate basic technical concepts and prove design solutions' capability through collaboration sessions with customers/partners.
• Support customer skilling needs by participating in discussions on technical delivery with stakeholders to transfer knowledge.
• Contribute to customer/partner satisfaction by providing a positive experience and establishing recovery actions to improve it.
• Identify issues and advise customers/partners to optimize performance in accordance with Microsoft best practices.
• Apply methodology and governance to minimize business and technical risks while ensuring quality assurance.
• Support resolution of technical blockers and accelerate consumption and solution implementation for selected scenarios.
• Learn about Microsoft's Cloud and Support businesses and share learnings with others.
• Participate in discussions around architecture design, resiliency reviews, and technical optimization to increase customer/partner usage and value outcomes.

Requirements

• Expertise in Azure or Data & AI solutions.
• Strong technical discussion skills with customers.
• Ability to identify and solve technical challenges in data and AI projects.
• Experience in customer engagement and relationship building.
• Knowledge of Microsoft best practices and methodologies.
• Understanding of cloud technologies and architecture.

Nice-to-haves

• Experience with enterprise and regulated industries.
• Familiarity with Microsoft’s Cloud and Support services.
• Previous roles in technical leadership or mentorship.

Benefits

• Flexible work options, including up to 50% remote work.
• Opportunities for career growth and professional development.
• Access to training and mentorship programs.