Willowtree - Boston, OH

posted 22 days ago

Full-time - Senior
Boston, OH
Professional, Scientific, and Technical Services

About the position

As a Senior Commercial Strategy & Operations Manager at WillowTree, you will play a pivotal role in ensuring that the company is strategically positioned to win new business across various industries. This position requires a collaborative approach, working closely with the VPs of Business Development to drive the client proposal process from inception to completion. Your efforts will be crucial in creating world-class content that effectively showcases WillowTree's capabilities and value proposition to prospective clients. In this role, you will be responsible for collaborating with both technical and creative teams to develop thoughtful, outcomes-driven client presentations and proposals. You will leverage your deep understanding of client needs—both stated and unexpected—to craft compelling narratives that highlight the benefits of partnering with WillowTree. Additionally, you will lead the behind-the-scenes aspects of the pursuit strategy, ensuring seamless collaboration and facilitating leadership reviews to enhance the proposal process. Your responsibilities will also include managing and enhancing the repository of client-facing materials, such as case studies and sales introduction decks, to ensure that WillowTree's expertise is communicated clearly and effectively. You will be tasked with providing a final layer of polish to printed proposals and live pitch presentations, utilizing cutting-edge design techniques to maintain brand consistency. Furthermore, you will gain exposure to various aspects of document management, sales operations, and contract negotiation, all while employing a user-centered approach to attract Fortune 500 clients and expand WillowTree's portfolio.

Responsibilities

  • Collaborate with technical and creative teams to build and deliver thoughtful, outcomes-driven client presentations and proposals for new and current clients
  • Translate deep understanding of client needs and objectives into compelling reasons to partner with WillowTree
  • Lead the behind-the-scenes aspects of pursuit strategy, ensuring collaboration and facilitating leadership reviews
  • Use business development materials to form a cohesive narrative and ensure expertise is clear and approachable
  • Create energy and excitement in the proposal process by envisioning new products and solutions for clients
  • Manage and enhance the repository of client-facing materials, including case studies and sales intro decks
  • Provide a final layer of polish to printed proposals and live pitch presentations using cutting-edge typography and brand consistency
  • Gain exposure to document management, sales operations, varied stakeholder collaboration, contract/SOW creation, and negotiation
  • Use a user-centered approach to seek Fortune 500 clients that expand WillowTree's client portfolio

Requirements

  • Excellent business writing skills capable of translating themes into tight narratives with crisp and succinct copy
  • Sharp presentation creation skills, particularly in Keynote
  • Professional proposal writing experience
  • Familiarity with digital products, ideally software development
  • Empathetic listener and critical thinker, unafraid to voice differing opinions
  • Ability to be organized and structured while maintaining flexibility
  • Keen eye for detail and design
  • Creative problem-solver excited to brainstorm unique ideas

Nice-to-haves

  • Prior experience in a digital agency or consultancy and/or B2B sales enablement
  • Knowledge of the mobile development market
  • Experience in the financial services, healthcare, hospitality/travel, and/or consumer goods industries
  • Experience with leading design tools such as Figma and Adobe Creative Suite

Benefits

  • Healthcare benefits - Medical, Vision, Dental (Including an option for 100% coverage of individual employee medical premiums)
  • Life & Disability Insurance
  • 401K matching
  • Flexible paid time off & paid company holidays
  • Parental Leave
  • Employee Share Purchase Plan
  • Employee Assistance Program (EAP)
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