Oak Ridge National Laboratory - Oak Ridge, TN
posted about 2 months ago
Full-time - Senior
Oak Ridge, TN
5,001-10,000 employees
Professional, Scientific, and Technical Services
About the position
The Senior Communications Architect at Oak Ridge National Laboratory (ORNL) is responsible for designing, implementing, managing, and optimizing communication systems within the organization. This role emphasizes a deep understanding of networking principles and extensive experience in Voice over Internet Protocol (VoIP) technologies. The architect will ensure the reliability, scalability, and security of communication infrastructure, including telephone systems and cellular distributed antenna systems, while collaborating with various teams to integrate solutions with existing IT infrastructure.
Responsibilities
- Develop and implement comprehensive communication architectures that align with organizational goals.
- Troubleshoot, optimize, and enhance network performance specifically for VoIP applications.
- Lead the deployment and configuration of VoIP systems, including SIP trunking and PBX solutions.
- Interface with DOE and other sites to ensure ORNL's communication needs are met via the DOE Telecommunications Prime contract.
- Coordinate with ORNL end users and telecom carriers for dedicated data circuits and manage external circuits.
- Collaborate with cross-functional teams to integrate communication solutions with existing IT infrastructure and applications.
- Manage Cellular Distributed Antenna Systems, cellular contracts, radio frequency management, and ensure security and compliance.
Requirements
- A BS in computer science, computer engineering, information technology, information systems, telecommunications, business, or a related field of study.
- Eight (8) to twelve (12) years of aligned professional experience.
- At least five (5) years of communications architecture experience focused on VoIP technologies.
- Proficiency in VoIP protocols (SIP, RTP, etc.) and technologies.
- In-depth knowledge of networking concepts (LAN/WAN, QoS, firewalls, etc.).
- Experience with network monitoring tools and VoIP management software.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills.
Nice-to-haves
- CCNP and/or Avaya Certified Implementation Specialist certifications.
Benefits
- Medical and retirement plans
- Flexible work hours
- On-site fitness, banking, and cafeteria facilities
- Prescription Drug Plan
- Dental Plan
- Vision Plan
- 401(k) Retirement Plan
- Contributory Pension Plan
- Life Insurance
- Disability Benefits
- Generous Vacation and Holidays
- Parental Leave
- Legal Insurance with Identity Theft Protection
- Employee Assistance Plan
- Flexible Spending Accounts
- Health Savings Accounts
- Wellness Programs
- Educational Assistance
- Relocation Assistance
- Employee Discounts
