Senior Communications Manager

About the position

The Senior Communications Manager for GSC North America is a pivotal role that combines strategic vision with operational execution to support our business objectives. This role is responsible for translating our strategies into impactful employee and external communications, thought leadership, PR, and events across USA, Canada, and Mexico. The Senior Communications Manager will develop and implement comprehensive media relations and thought leadership strategies to protect, build, and enhance Schneider Electric's reputation, articulating our story to the market and positioning us as a leader in supply chain.

Responsibilities

• Develop and execute external communication strategies that align with business goals, ensuring consistent and impactful messaging across all channels.
• Create and manage thought leadership content and initiatives to position Schneider Electric as an industry leader, including white papers, articles, and speaking engagements.
• Oversee the strategic management of social media platforms to enhance brand visibility and engagement, including content creation, community management, and analytics.
• Lead the development and execution of end-to-end internal and external communication plans, ensuring alignment with corporate objectives and stakeholder needs.
• Manage public relations activities, including media relations, press releases, and crisis communication, to maintain and enhance the company's public image.
• Develop and implement internal communication strategies to engage employees, foster a positive workplace culture, and ensure alignment with company goals.
• Develop and execute crisis communication plans to effectively manage and mitigate issues, ensuring timely and transparent communication with stakeholders.
• Create and manage communication strategies and assets aimed at customers to enhance their experience and engagement with Schneider Electric.
• Act as a communications business partner, bringing together the GSC North America community through impactful communications.
• Plan and oversee execution of high-impact events that support GSC business objectives and enhance brand reputation.

Requirements

• Bachelor's degree or equivalent in Communications, Public Relations, Marketing, or related disciplines.
• 10 years+ working in roles with diverse exposure and ideally in matrix organizations.
• 10 years+ experience in media relations, thought leadership, social media management, employee communications, crisis communications, and customer communications.
• High Proficiency in spoken and written English.
• Highly Desirable - High Proficiency in spoken and written Spanish.
• Desirable - Proficiency in spoken and written French (Quebec).