Sun Communities

posted 4 months ago

Full-time - Mid Level
Real Estate

About the position

As a Senior Community Manager at Camelot Villa, you will play a pivotal role in overseeing and directing the day-to-day operations of one of our manufactured home communities. This position is ideal for an experienced property manager who is looking to leverage their skills in a more entrepreneurial environment. You will be responsible for ensuring the operational aspects of the community are managed effectively while also focusing on generating new revenue through sales and leasing of homes. Your role will not only involve property management but also a significant emphasis on customer service, ensuring that residents receive the highest levels of service consistent with our Customer Service philosophy. In this position, you will handle a variety of responsibilities including capital improvements, administrative activities, marketing, leasing, and home sales of both new and pre-owned homes. You will also be tasked with property maintenance, budgeting, human resource management, and fostering positive resident relations. Your ability to create a welcoming atmosphere and provide responsive service will be crucial in maintaining long-term resident satisfaction and generating positive word-of-mouth referrals. You will live onsite, which allows you to immerse yourself in the community and understand the needs of the residents firsthand. This unique aspect of the role provides you with the independence to manage your community effectively while also being a part of the community you serve. If you are passionate about building and maintaining a thriving community and possess the qualifications we seek, we would love to discuss this opportunity with you.

Responsibilities

  • Ensure residents receive the highest levels of service consistent with Sun's Customer Service philosophy
  • Handle and resolve resident/customer service issues in a timely and professional manner
  • Maintain properties to ensure they look their best at all times
  • Develop a marketing strategy and maintain effective advertising to attract prospective residents to community
  • Market model, pre-owned, and brokered homes for sale
  • Coordinate and manage the Lease Purchase Program, including repairs, leasing, sales, refurbishments, closings, and follow-up
  • Meet or exceed home sales and leasing budgets
  • Manage the rent collection process, including depositing income from home sites and filing to collect on delinquent debts
  • Oversee the eviction process for your community with the assistance of your RVP
  • Monitor and manage monthly operating budgets and prepare monthly reports on P & L variances
  • Oversee capital expenditure improvements
  • Other duties and projects as assigned

Requirements

  • High school diploma or GED
  • Bachelor's degree in Real Estate Studies, Hospitality or Business, a plus
  • Minimum of 4 years property management experience including 2 years of supervisory experience
  • Prior sales and leasing experience
  • General knowledge of repair and maintenance duties
  • Solid negotiation skills
  • Ability to thrive in a fast-paced environment
  • Thorough knowledge of federal, state and local laws pertaining to fair housing and employment law
  • Computer proficiency, including the internet and Microsoft Office Suite; experience using Yardi, preferred
  • Flexibility to respond to community needs during non-business hours
  • Ability to live on-site within the community (housing provided)

Benefits

  • Comprehensive Medical and Prescription coverage with multiple plan designs
  • Comprehensive Dental Plan
  • Vision Plan
  • Voluntary Health and Dependent Care Reimbursement Accounts
  • Life and Accidental Death and Dismemberment Insurance
  • Short and Long-Term Disability Coverage
  • 401(k) Plan with Sun matching contribution
  • Paid Parental Leave
  • Employee Assistance Program
  • Identity Theft Insurance
  • Legal Assistance Plan
  • Pet Insurance
  • Tuition Reimbursement program providing financial support to team members who further their formal education
  • Vacation RV Site Discounts for team members when visiting SunRV Resorts across the nation
  • Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
  • Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service