Senior Consultant, UPS Risk Control

Liberty Mutual - Harrisburg, PA

Full-time - Mid Level

Harrisburg, PA

10,001+ employees

Insurance Carriers and Related Activities

About the position

The Senior Consultant UPS Risk Control role at Liberty Mutual focuses on providing loss prevention consulting services within a specific department or across a broad range of products and services. The position involves extensive research, data collection, and analysis to identify and control customer risks, losses, and costs. The consultant will prepare technical reports, present action plans, and maintain effective partnerships with customers to ensure their risk management needs are met.

Responsibilities

• Conduct extensive research and data collection to identify customer's source of risk, loss, and costs.
• Compile facts from on-site visits and various reports to assess existing processes and determine severity/frequency of problems.
• Assess and benchmark customer performance against internal and industry standards.
• Interpret and analyze data to determine the best course of action for customer risk services needs.
• Utilize advanced software applications to find innovative and cost-effective solutions.
• Conduct cost-benefit analysis for recommended improvements at customer facilities.
• Prepare and present technical reports outlining action plans for improved practices.
• Maintain effective partnerships with customers and keep them informed of service status and resources.
• Participate in training and development of customers and oversee implementation of programs.
• Provide technical support and counsel customers regarding technical issues.

Requirements

• Strong communication and listening skills to develop and maintain customer relationships.
• Proven ability in advanced level research, evaluation, and analysis functions.
• Ability to interact effectively with all levels of an organization.
• Effective leadership qualities and advanced understanding of loss prevention products and services.
• Demonstrated technical skills in risk assessment, risk analysis, and solutions management.
• Bachelor's degree or equivalent in mathematics, engineering, or related area, plus a minimum of 3 years of directly related consulting experience.
• Previous experience in loss prevention may substitute for lack of formal education; advanced degree may substitute for 2 years of experience.

Nice-to-haves

• Master's degree, designation(s), or certification(s) preferred.

Benefits

• Comprehensive benefits package
• Continuous learning opportunities
• Support for life and well-being
• Diverse, equitable, and inclusive workplace
• Employee Resource Groups (ERGs) for community and engagement