Senior Consultant, UPS Risk Control

Liberty Mutual - Lancaster, PA

Full-time - Mid Level

Lancaster, PA

10,001+ employees

Insurance Carriers and Related Activities

About the position

The Senior Consultant UPS Risk Control role at Liberty Mutual focuses on providing loss prevention consulting services within a specific department or across a broad range of products and services. The position involves extensive research, data collection, and analysis to identify and control customer risks, losses, and costs. The consultant will prepare technical reports, present action plans, and maintain effective partnerships with customers to ensure their risk management needs are met.

Responsibilities

• Provide loss prevention consulting services within a specific department or specialty area.
• Conduct extensive research and data collection to identify customer's source of risk, loss, and costs.
• Compile facts from on-site visits and various reports to assess existing processes and identify needs.
• Assess and benchmark customer performance against internal and industry standards.
• Interpret and analyze data to determine the best course of action for customer risk services needs.
• Utilize advanced software applications to find innovative solutions to customer needs.
• Conduct cost-benefit analysis for recommended improvements at customer facilities.
• Prepare and present technical reports outlining action plans for improved practices.
• Maintain effective partnerships with customers and keep them informed of service status.
• Participate in training and development of customers and oversee implementation of programs.
• Provide technical support for implementation of recommendations and action plans.
• Counsel customers regarding technical issues and pursue professional development efforts.
• Actively participate in acquiring new business by following up on leads and presenting proposals.

Requirements

• Strong communication and listening skills to develop and maintain customer relationships.
• Proven ability in advanced level research, evaluation, and analysis functions.
• Ability to deal with all levels of an organization effectively.
• Effective leadership qualities and advanced understanding of loss prevention products and services.
• Demonstrated technical skills in risk assessment, risk analysis, solutions management, and progress measurement.
• Bachelor's degree or equivalent in mathematics, engineering, or related area, plus a minimum of 3 years of directly related consulting experience.
• Previous experience in loss prevention may substitute for lack of formal education; advanced degree may substitute for 2 years of experience.
• Master's degree, designation(s), or certification(s) preferred.

Nice-to-haves

• Experience in loss prevention consulting or related fields.
• Advanced certifications in risk management or safety.

Benefits

• Comprehensive benefits package including health insurance, retirement plans, and paid time off.
• Continuous learning opportunities and professional development programs.
• Supportive work environment fostering diversity, equity, and inclusion.