Capco - New York, NY
posted 3 months ago
As a Senior Consultant - UX/UI Designer at Capco, you will leverage your strong user-centered design skills to create modern, elegant, and intuitive digital experiences tailored for our financial services clients, including those in banking, capital markets, and wealth management. You will be part of Capco Digital, the innovation hub of our company, where we focus on solving complex problems through a combination of fintech approaches and emerging technologies. Your role will involve collaborating with small, agile, multidisciplinary teams on various client projects, ensuring that user-centered experiences are at the forefront of our design process. In this position, you will conduct generative user research to identify and define target customer segments and personas, utilizing both qualitative and quantitative methods. You will support the conceptualization of new digital experiences by creating prototypes at various levels of fidelity and contribute to the experience definition through customer journey maps, user flow diagrams, information architecture models, wireframes, and other early-stage deliverables. Your participation in client workshops will be crucial, as you will seek input from clients regarding user experience concepts and clarify experiential requirements. Your responsibilities will also include creating high-fidelity UI designs and collaborating closely with development teams and client stakeholders to ensure clear communication regarding interaction and accessibility specifications. You will perform UX writing as necessary to enhance the usability of your designs and create and manage smart, extensible Design Systems that align with clients' brand playbooks across digital channels. Additionally, you will conduct usability testing to ensure enthusiastic adoption of your designs by end users, and travel as necessary to engage with clients and their customers.