Ansys

posted 4 months ago

Full-time - Mid Level
1,001-5,000 employees
Professional, Scientific, and Technical Services

About the position

Join the Ansys Customer Excellence team as a Senior Consulting Engineer specializing in Structural Mechanics, where you will play a pivotal role in partnering with our customers to engineer innovative solutions that address their real-world engineering challenges. Your expertise in Ansys products will be crucial as you provide technical professional services, translating customer requirements into exciting new product features. You will work collaboratively within multi-disciplinary teams to create pervasive simulation solutions, enhance your industry knowledge, and contribute to the growth of Ansys' business. In this role, you will lead the delivery of customer-facing technical consulting projects, ensuring high customer satisfaction and delivering tangible value. You will actively engage with sales teams and customers to identify opportunities for consulting services that enhance the utilization of simulation in product development. As an integral member of the Sales and ACE teams, you will help secure consulting business by developing appropriate service recommendations and Statements of Work. Your responsibilities will also include monitoring the execution and delivery of consulting projects, ensuring customer satisfaction, and identifying opportunities for follow-up projects that improve the customer product development process. Additionally, you will collaborate with Product Development to enhance Ansys software products and improve the customer experience. Your role will require you to project a professional image, demonstrate business acumen, and possess strong organizational and time management skills. You will also have the opportunity to generate marketing collateral from successful projects, such as success stories and testimonials, further contributing to the visibility and reputation of Ansys in the industry.

Responsibilities

  • Lead in delivery of specific customer facing, technical consulting projects activities.
  • Credibly and professionally execute consulting projects that are sold, as defined in Statement of Work, resulting in high customer satisfaction and delivering value to our customers.
  • Actively engage with the sales teams and customers to identify opportunities to provide consulting services to enhance the utilization of simulation in product development.
  • Work as an integral member of the Sales and ACE teams to progress and secure the consulting business.
  • Work closely with the ACE team to ensure timely development of effective Statements of Work and Services Proposals.
  • Monitor the execution and delivery of consulting projects to ensure customer satisfaction and develop opportunities for follow-up projects.
  • Look for opportunities to generate marketing collateral from projects such as success stories, testimonials and presentation material.
  • Collaborate with Product Development to improve Ansys software products and the customers' experience using these products.

Requirements

  • BS or MS or PhD in Mechanical/Civil/Aerospace or related field.
  • Minimum years of professional experience in an engineering software environment: BS+5, MS+3, or PhD+0.
  • Demonstrated use of relevant Ansys software or knowledge of other commercial CAE, CAD, EDA, PLM software packages.
  • Subject matter expert in one or more relevant disciplines within Ansys' business.
  • Logical problem-solving, strong interpersonal and communication skills, fluent in writing and speaking English.
  • Strong organizational and time management skills, possesses a sense of urgency.
  • Projects a professional image and demonstrates business acumen, driven to succeed.
  • Ability to travel domestically up to 25% of time.
  • Two years of hands-on experience in FEA modeling of hi-tech applications using Ansys Mechanical.
  • Two years of FEA modeling experience in the hi-tech/semiconductor industry.
  • Two years of experience in FEA modeling of electronic equipment, boards and packages.
  • Proficient in workflow customization or automation using programming languages such as C++, Python.

Nice-to-haves

  • Preferred education and years of professional experience in an engineering software environment: BS+8, MS+6, PhD+3.
  • 2 years of experience in application engineering, customer support, or consulting services type customer facing roles using engineering software.
  • Ability to interact effectively with senior business managers and C-level executives.
  • Ability to travel domestically up to 50% of time.

Benefits

  • Health insurance coverage
  • Dental insurance coverage
  • 401k benefit for retirement savings plan
  • Flexible scheduling
  • Professional development opportunities
  • Paid holidays
  • Paid volunteer time
  • Life insurance coverage
  • Mental health days
  • Employee discount programs
  • Wellness programs
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