Senior Content Associate - Social Media

$88,000 - $110,000/Yr

Remitly - Seattle, WA

Full-time - Mid Level

Seattle, WA

1,001-5,000 employees

Credit Intermediation and Related Activities

About the position

As Remitly's Senior Content Associate, you will play a crucial role in enhancing engagement and brand awareness across the company's primary social media platforms. This position involves leading the organic social media strategy, overseeing content direction, performance tracking, and community management. Your expertise in social media will be vital in building the brand's voice and fostering connections with a global audience, all while collaborating with various teams to integrate social media into broader marketing initiatives.

Responsibilities

• Lead the organic social media strategy at Remitly, building brand awareness and increasing customer retention through content development and community engagement.
• Grow Remitly's presence on channels like Facebook, Instagram, YouTube, and TikTok, developing content plans for visual, written, and video content.
• Write briefs, create copy, and collaborate with in-house designers and freelancers to ensure content aligns with brand guidelines, business goals, and best practices.
• Develop and resource our community management program, ensuring timely responses and promoting engagement across our main social platforms.
• Analyze channel performance with regular reporting, and improve social media strategies based on data.
• Collaborate with other teams, such as PR, Growth, and Employer Brand, to integrate organic social media into broader marketing projects.

Requirements

• 3-5 years in a corporate social media or related role.
• Experience working with data-driven content strategies to achieve business goals.
• Experience with content operations, including editorial calendars, content analytics tools, and freelancer management.
• Experience creating content for branded social media channels.

Benefits

• Flexible paid time off
• Health, dental, and vision insurance
• 401(k) plan with company matching
• Paid parental, medical, military, and family care leave
• Mental Health & Family Forming Benefits
• Employee Stock Purchase Plan (ESPP)
• Continuing education and travel benefits