Senior Content Associate - Social Media

$88,000 - $110,000/Yr

Remitly - Seattle, WA

Full-time - Mid Level

Seattle, WA

1,001-5,000 employees

Credit Intermediation and Related Activities

About the position

As Remitly's Senior Content Associate, you will be responsible for enhancing engagement and brand awareness across the company's primary social media platforms. This role involves leading the organic social media strategy, overseeing content direction, performance tracking, and community management. Your expertise in social media will be crucial in building the brand's voice and fostering connections with a global audience, while collaborating with various teams to integrate social media into broader marketing initiatives.

Responsibilities

• Lead the organic social media strategy at Remitly to build brand awareness and increase customer retention.
• Grow Remitly's presence on platforms like Facebook, Instagram, YouTube, and TikTok by developing content plans for visual, written, and video content.
• Write briefs, create copy, and collaborate with in-house designers and freelancers to ensure content aligns with brand guidelines and business goals.
• Develop and manage the community management program, ensuring timely responses and promoting engagement across social platforms.
• Analyze channel performance with regular reporting and improve social media strategies based on data.
• Collaborate with other teams, such as PR, Growth, and Employer Brand, to integrate organic social media into broader marketing projects.

Requirements

• 3-5 years in a corporate social media or related role.
• Experience working with data-driven content strategies to achieve business goals.
• Experience with content operations, including editorial calendars, content analytics tools, and freelancer management.
• Experience creating content for branded social media channels.

Benefits

• Flexible paid time off
• Health, dental, and vision insurance
• 401k plan with company matching
• Paid parental, medical, military, and family care leave
• Mental Health & Family Forming Benefits
• Employee Stock Purchase Plan (ESPP)
• Continuing education and travel benefits