Robinhood - Menlo Park, CA
posted 3 months ago
Robinhood Markets is on a mission to democratize finance for all, and our Content Design team plays a crucial role in this vision. As a Senior Content Designer within the Brokerage organization, you will be instrumental in shaping the user experience for our investing accounts. This position is designed for someone who is not only passionate about content design but also possesses a strong understanding of the financial landscape and user needs. You will work closely with cross-functional teams, including design, product, and research, to create intuitive and engaging product experiences that empower users to manage their financial lives effectively. In this role, you will be responsible for developing terminology and labeling frameworks that scale, ensuring that our content is clear, concise, and user-friendly. You will engage throughout the product development process, advocating for user-centered design principles and ensuring consistency across all product touchpoints. Your work will involve creating frameworks, guidelines, and processes that define and improve product content, balancing customer experience with business impact. You will also incorporate user research into your content decisions, ensuring that our products are not only functional but also delightful to use. The ideal candidate will have a strong portfolio showcasing their experience in UX writing or content design, with a focus on financial products or services. You should be comfortable working in a fast-paced environment and be able to adapt quickly to changing priorities. Your ability to collaborate with various stakeholders, including compliance and legal teams, will be essential in ensuring that our content meets all necessary guidelines and standards. If you are eager to shape product direction and contribute to a mission-driven company, we encourage you to apply.