Senior Content Designer, Commerce

$142,000 - $263,000/Yr

Tiktok - Seattle, WA

posted 3 days ago

Full-time - Senior
Seattle, WA
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

About the position

TikTok is the leading destination for short-form mobile video, and our mission is to inspire creativity and bring joy. The TikTok Shop Consumer team's mission is to create a world-class e-commerce experience that helps TikTok users find and discover amazing new products and goods. We are looking for an experienced Content Designer with e-commerce expertise to help shape UX strategies and craft content experiences that meet the needs of our users. As a Content Designer, you will play a crucial role in building products that captivate and engage our users through clear and expressive writing. You will transform product features and concepts into intuitive and easy-to-understand content, actively building relationships with stakeholders across various teams including Product Management, Product Design, Brand and Marketing, Engineering, and Localization. You will also collaborate closely with Content Designers on the Seller and Creator side of the TikTok Shop ecosystem. In this role, you will execute content design and UX writing for TikTok Shop Consumer workstreams, lead initiatives to improve processes, and craft, proofread, and edit concise, conversational product UI content. You will contribute to and evolve TikTok Shop's content, voice, and style guidelines while meeting and aligning with teams across global time zones to drive a cohesive product narrative. Your collaboration will extend to influencing design, product, research, and marketing teams in a fast-paced, dynamic work environment. You will also participate in design critiques to ensure consistency and improve content quality across monetization products, while mentoring and supporting other Content Designers on the team.

Responsibilities

  • Execute content design and UX writing for TikTok Shop Consumer workstreams.
  • Lead initiatives to improve our processes and increase our ability to drive impact.
  • Craft, proofread, and edit concise, conversational product UI content.
  • Contribute to and evolve TikTok Shop's content, voice, and style guidelines.
  • Meet and align with teams across global time zones to drive a cohesive product narrative.
  • Collaborate with and influence design, product, research, and marketing teams in a fast-paced, dynamic work environment.
  • Participate in design critiques to drive consistency and improve content quality across monetization products.
  • Mentor and support other Content Designers on the team.

Requirements

  • Minimum of 7 years of content design or relevant UX writing experience for e-commerce focused web or mobile applications.
  • Bachelor's degree in English, Journalism, Communications, Technical Writing, UX, HCI, or equivalent practical experience.
  • Writing portfolio including, but not limited to: user interface copy, microcopy, user education.
  • Proven ability to make smart project prioritization calls.
  • Ability to rationalize design choices and content variations.
  • Ability to communicate decisions with stakeholders and leadership.
  • Ability to drive product strategy and vision.
  • Experience designing and shipping end-to-end products with complicated flows, multiple scenarios, and edge cases.
  • Experience collaborating with product management, product design, user research, engineering, and localization teams.
  • Experience using Figma.

Benefits

  • 100% premium coverage for employee medical insurance
  • Approximately 75% premium coverage for dependents
  • Health Savings Account (HSA) with a company match
  • Dental insurance
  • Vision insurance
  • Short/Long term Disability insurance
  • Basic Life insurance
  • Voluntary Life and AD&D insurance plans
  • Flexible Spending Account (FSA) Options
  • 10 paid holidays per year
  • 17 days of Paid Personal Time Off (PPTO)
  • 10 paid sick days per year
  • 12 weeks of paid Parental leave
  • 8 weeks of paid Supplemental Disability
  • Mental and emotional health benefits through EAP and Lyra
  • 401K company match
  • Gym reimbursement
  • Cellphone service reimbursement
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