Senior Content Designer - Payments

$120,000 - $515,000/Yr

Netflix - Los Angeles, CA

Full-time - Mid Level

Los Angeles, CA

Broadcasting and Content Providers

About the position

Netflix is seeking a Senior Content Designer to enhance consumer-facing payment initiatives, focusing on creating scalable payment experiences for a global audience. This role involves collaboration with a diverse team of designers, product managers, engineers, and researchers to improve how members interact with payment processes and resolve issues, ultimately enhancing the overall user experience.

Responsibilities

• Create clear and scalable product experiences that minimize friction for users.
• Collaborate with cross-functional teams to build consistent payment experiences.
• Identify and lead opportunities to scale content design tools and tasks.
• Work closely with the Globalization team to adapt products for a global audience.
• Advocate for user-centered design principles in a feedback-driven culture.

Requirements

• 5+ years of relevant writing experience in content strategy, UX writing, or short-form digital content.
• Strong analytical thinking regarding customer journeys and content flows.
• Experience with payments and consumer products, particularly in global contexts.
• Comfortable with A/B testing methodologies and analysis.
• Mastery of AP style with the ability to adapt as necessary.
• Highly collaborative and self-directed.

Nice-to-haves

• Proficiency in languages other than English is a plus.
• Experience writing for different audiences and skill levels.

Benefits

• Health Plans
• Mental Health support
• 401(k) Retirement Plan with employer match
• Stock Option Program
• Disability Programs
• Health Savings and Flexible Spending Accounts
• Family-forming benefits
• Life and Serious Injury Benefits
• Paid leave of absence programs
• 35 days of paid time off for full-time hourly employees
• Flexible time off for full-time salaried employees