Senior Coordinator, Delta Client Support

Delta Air Lines - Atlanta, GA

Full-time - Entry Level

Atlanta, GA

Air Transportation

About the position

The DPS Delta Client Coordinator role provides subject matter expertise and support to the DPS team assigned to Delta Air Lines. The incumbent should have a basic understanding and knowledge of FAA Part 121 Air Carrier Operations and the ability to manipulate and analyze data. This client support position will report to the DPS Program Manager - Delta Client Relations.

Responsibilities

• Provide operational support to DPS Program Manager - Delta Client Relations
• Serve as subject matter expert on DPS policies and procedures and provide support to instructors and Flight Operations Support personnel assigned to Delta Air Lines
• Manipulate and analyze data
• Create reports for DPS and Delta client leadership
• Track individual progress and report status of projects to appropriate leaders
• Partner with DPS Operations and Administrative teams to complete project tasks as assigned
• Review standard procedures and provide feedback
• Specific duties as assigned by DPS Program Manager - Delta Client Relations

Requirements

• Solid organizational and leadership skills
• Familiarity with Airline Flight Operations infrastructures
• Excellent verbal, written and presentation skills
• Solid computer skills including proficiency with Office 365 and the ability to learn Delta/DPS software
• Work in a fast-paced environment while maintaining an attention to detail
• Analytical Skills - Ability to use thinking and reasoning to solve a problem
• Problem Solving - Ability to make critical decisions while following company procedures
• Attention to Detail - Ability to produce work that is compliant and error-free while meeting established deadlines
• Diversity - Ability to work in a friendly, respectful and professional manner with people regardless of their age, gender, race, ethnicity, religion, national origin, disability etc
• Honesty/Integrity/Ethical Standards - Ability to maintain high moral standards and be honest and ethical while performing job duties
• Innovative and strategic thinker
• Consistently prioritizes safety and security of self, others, and personal data
• Embraces diverse people, thinking, and styles
• Possesses a high school diploma, GED, or high school equivalency
• Is at least 18 years of age and has authorization to work in the United States

Benefits

• Competitive salary, industry-leading profit sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• Paid time off including vacation, holidays, paid personal time, maternity and parental leave
• Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits
• Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare