Senior Customer Enablement Program Manager

$90,000 - $159,200/Yr

Databricks - San Francisco, CA

Full-time - Mid Level

San Francisco, CA

5,001-10,000 employees

Professional, Scientific, and Technical Services

About the position

As a Senior Program Manager within the Global Customer Enablement Practice at Databricks, you will play a crucial role in shaping the training and enablement strategies for customers globally. This position involves collaborating with various teams, including Sales, Field Engineering, and Marketing, to enhance the effectiveness of training offerings. You will be responsible for developing compelling enablement materials, executing strategies, and tracking the impact of programs to ensure accountability and success.

Responsibilities

• Support the development of global customer enablement strategies and programs to increase the Databricks trained user base.
• Own the execution of strategies and adoption of programs.
• Launch and maintain standard operating procedures and supporting resources for GTM Teams.
• Track impact and maintain accountability of programs with reports and actionable insights.
• Collaborate with cross-functional partners to integrate programs and resources into GTM motion.

Requirements

• 6+ years of technical program management and stakeholder management experience in an enterprise technology company.
• Ability to develop compelling stories based on data and motivate stakeholders and leaders to action.
• Experience creating scalable and simple processes and resources that are adopted by cross-functional teams.
• Experience working in or with go-to-market teams, such as professional services, customer success, marketing, and sales.
• Experience building insights-rich and actionable reports.
• Strong communications and presentation skills.

Benefits

• Comprehensive benefits and perks that meet the needs of all employees.
• Eligibility for annual performance bonus and equity.