Senior Customer Service Rep

$35,318 - $44,138/Yr

Frandsen Corporation - Virginia, MN

posted 9 days ago

Full-time - Entry Level
Virginia, MN
Management of Companies and Enterprises

About the position

The Senior Customer Service Representative position is focused on delivering exceptional customer support in a team-oriented environment. This role requires strong communication skills, attention to detail, and technical proficiency to ensure that customer transactions are handled accurately and efficiently. The representative is expected to meet customer expectations for friendly and effective service while also contributing to the growth of customer relationships with banking partners.

Responsibilities

  • Provide superior customer service by being professionally helpful, curious, and courageous.
  • Process customer transactions accurately and proficiently.
  • Maintain exceptional cash handling skills and accurate balancing.
  • Consistently make customer introductions to banking partners to grow relationships.
  • Diligently examine all transactions to prevent losses and deter fraudulent activity.

Requirements

  • Obtained or in process of obtaining a high school diploma or equivalent.

Benefits

  • Salary range is $16.98 to $21.22 per hour depending on experience.
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