Senior Customer Success Manager

NexthinkHouston, TX
478dRemote

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About The Position

The Senior Customer Success Manager at Nexthink is responsible for driving customer growth and retention in the USA by managing a portfolio of strategic customers. This role focuses on guiding customers through their Digital Employee Experience (DEX) maturity journey, ensuring the adoption of Nexthink solutions throughout the customer lifecycle. The position requires collaboration with various internal teams to enhance customer outcomes and identify upsell opportunities, making it a key role within the Technical Services team.

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