Senior Cybersecurity Solutions Engineer (RapidScale)

$123,800 - $185,600/Yr

Cox Communications - Raleigh, NC

Full-time - Manager

Remote - Raleigh, NC

Broadcasting and Content Providers

About the position

The Sr. Solutions Engineer at Cox Communications is a managerial role focused on providing technical expertise in security and compliance solutions. This position involves collaborating with sales teams and clients to design tailored security frameworks, ensuring client satisfaction, and addressing evolving security needs. The role requires a strong technical background and a commitment to customer success, with responsibilities spanning pre-sales support, product demonstrations, and post-sale implementation.

Responsibilities

• Providing pre-sales technical support by understanding client requirements, presenting security and compliance solutions, and conducting product demonstrations.
• Collaborating with clients to design tailored security and compliance solutions that meet their needs and regulatory requirements.
• Working closely with sales teams, product management, and engineering to ensure alignment on customer needs and product capabilities.
• Conducting training sessions for sales teams on security and compliance offerings.
• Staying up to date on industry trends, emerging threats, and regulatory changes.
• Building and maintaining strong relationships with key stakeholders at client organizations, acting as a trusted advisor on security and compliance issues.
• Assisting in the creation of technical proposals and responses to RFPs and articulating the value of our security solutions.
• Ensuring successful post-sale implementation and client satisfaction, as well as addressing clients' continually evolving needs.
• Helping define new product offerings and recommending custom solutions for key customers when appropriate.

Requirements

• A bachelor's degree and 6+ years of progressive experience implementing information technology solutions, or 10+ years of experience in lieu of a degree.
• 3+ years of experience in pre-sales support.
• Proven experience in a sales engineering or technical pre-sales role, preferably within security and compliance sectors.
• Solid technical discovery skills and a strong business acumen.
• Excellent communication and presentation skills with the ability to articulate complex technical concepts to nontechnical stakeholders.
• A strong understanding of security frameworks, regulations (such as GDPR, HIPAA, and PCI-DSS), and best practices.
• Proficient in security technologies, such as firewalls, intrusion detection systems, SIEM, identity and access management, and data encryption.
• Experience with customer relationship management (CRM) tools and sales methodologies.
• At least three relevant certifications, such as CISSP, CISM, and Security+.

Nice-to-haves

• 2+ years of IT leadership experience.

Benefits

• A competitive salary and top-notch bonus/incentive plans.
• Exceptional work-life balance, flexible time-off policies, and accommodating work schedules.
• Comprehensive healthcare benefits, with multiple options for individuals and families.
• Generous 401(k) retirement plans with company match.
• Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
• Professional development and continuing education opportunities.
• Access to financial wellness/planning resources.