Senior Data Analyst - Institutional Research

$88,300 - $132,400/Yr

Wgu - Salt Lake City, UT

Full-time - Mid Level

Salt Lake City, UT

501-1,000 employees

Educational Services

About the position

The IAR Senior Data Analyst at WGU plays a crucial role in supporting the university's mission to enhance student outcomes through data-informed decision-making. This position involves extracting, processing, analyzing, and reporting on data to provide actionable insights. The analyst collaborates with various teams and departments, ensuring that data is utilized effectively to drive improvements in student success and institutional performance.

Responsibilities

• Document data and analytics needs in complex projects with a focus on student equity.
• Translate user stories into technical requirements for analytics tasks.
• Manage expectations about analytics tasks through effective communication with stakeholders.
• Answer complex business questions using extensive knowledge of university data assets.
• Identify data sources and sets to evaluate hypotheses and support research findings.
• Collaborate with Data Engineering to develop complex ETL/ELT processes and data pipelines.
• Investigate and solve complex data issues to ensure data accuracy and validity.
• Define standards and best practices to enhance data quality across the university.
• Combine data analysis and visualization to convey information compellingly.
• Utilize software and algorithms for data-related tasks without human intervention.
• Effectively communicate insights to peers and senior leaders through various formats.
• Organize information about processes and data assets to enhance university knowledge.
• Write and interpret technical documentation related to data models.
• Contribute to the development of data management platforms like data dictionaries.
• Support team members' development through feedback and knowledge sharing.
• Drive tasks and small-scale projects with autonomy and collaboration.
• Track and report progress and challenges diligently.
• Break down complex goals into actionable tasks.
• Engage in continuous learning and stay updated on innovative developments in the field.
• Abide by policies for responsible data access and usage.
• Collaborate with technical specialists in building data products.

Requirements

• Bachelor's degree in a relevant field.
• 5 years of experience in Data Analysis or Business Intelligence, focusing on data query, transformation, visualization, and statistical modeling.
• Advanced SQL proficiency, including experience with queries, data modification, and performance tuning.
• Proficiency in data visualization tools like Tableau and Power BI.
• Experience with data modeling concepts, including dimensional models and schemas.
• Familiarity with project management methodologies such as Agile and Waterfall.
• Proficient in MS Office, especially advanced Excel skills.
• Experience with flowchart and diagramming tools like Miro and Visio.

Nice-to-haves

• Familiarity with the university's key performance indicators (KPIs).
• Experience in root-cause analysis and risk assessment.

Benefits

• Medical, dental, and vision insurance coverage.
• Telehealth and mental healthcare services.
• Health savings account and flexible spending account options.
• Basic and voluntary life insurance.
• Disability coverage and supplemental coverages.
• Legal and identity theft coverage.
• Retirement savings plan.
• Wellbeing program.
• Discounted WGU tuition.
• Flexible paid time off and sick time with no accrual needed.
• 11 paid holidays and up to 12 weeks of parental leave.