Senior Data Analyst- Operations & Product Support

$80,000 - $120,000/Yr

KeyBank - New York, NY

Full-time - Mid Level

New York, NY

Credit Intermediation and Related Activities

About the position

The Senior Data Analyst is a crucial member of the Data and Analytics team at Laurel Road, focusing on supporting the Product and Operations teams. This role is designed to leverage data and insights to drive the growth and strategic direction of the company. As a business partner, the Senior Data Analyst will work collaboratively across various teams to identify their data needs and deliver detailed, automated solutions that meet those requirements. A deep understanding of Laurel Road's Deposit and Lending products is essential, as the analyst will be responsible for creating comprehensive reporting and dashboards that highlight the performance of the entire product suite, emphasizing results reporting for each product. In addition to reporting, the Senior Data Analyst will conduct detailed analyses to support credit portfolio management. This includes developing strategic business recommendations that align with the company's growth KPIs. The role requires a blend of business acumen, technical expertise, and strong communication skills. Success in this position hinges on the ability to translate complex data into actionable insights, build relationships with stakeholders, and present findings effectively. The position also offers significant opportunities for career advancement within the broader product team, which encompasses Analytics and Pricing. Key success factors for this role include a combination of business knowledge related to product KPIs and profitability, technical skills in tools such as SAS, Tableau, Bitquery, and Python, as well as exceptional communication skills for relationship building and data presentation. Attention to detail is paramount, as the analyst will be expected to drive operational efficiency and support strategic planning initiatives.

Responsibilities

• Support the continued effort to increase operational efficiency.
• Collaborate with business partners to develop in-depth solutions to cater to business needs.
• Drive key storytelling through the creation of detailed dashboards highlighting key business KPIs.
• Provide insights on product performance using both quantitative and qualitative analyses, along with industry and macroeconomic trends.
• Communicate technical concepts to all business partners regardless of their technical experience.
• Identify data and reporting needs across teams and develop analytics frameworks to create reporting solutions.
• Support the forecasting process for lending and deposits products while establishing benchmarks and monitoring business progress towards these benchmarks.
• Collaborate with key stakeholders including Compliance, Product, and Operations to ensure alignment and execution of strategic initiatives.
• Communicate strategic insights to senior leaders and other key stakeholders to drive decision-making.
• Role model to others, potentially coaching and developing team members; effectively work in a matrixed organization with colleagues across various reporting structures.

Requirements

• Strong knowledge of Deposit and Lending products.
• Proficiency in SAS, Tableau, Bitquery, and Python.
• Ability to build relationships and communicate effectively with stakeholders.
• Experience in data analysis and reporting.
• Strong attention to detail and problem-solving skills.

Nice-to-haves

• Experience in financial services or banking industry.
• Familiarity with credit portfolio management.

Benefits

• Base salary range of $80,000 to $120,000 annually based on experience.
• Eligibility for short-term incentive compensation.
• Deferred incentive compensation based on individual and company performance.