The Senior Data Analyst will be responsible for creating customer-facing dashboards that deliver business insights tailored to each customer’s requirements. This role involves developing custom ad-hoc reports that are sent to customers on a scheduled basis, determining the content of these reports, and deciding on the best delivery channels for ease of access based on customer requests. The analyst will also provide training to customers on how to navigate the reporting packages, highlighting which metrics to focus on and explaining how these metrics are defined and calculated. Additionally, the analyst will build, review, and audit data systems and data storage to ensure compliance with SOC2, HIPAA, and other relevant standards. The role requires building and maintaining pipelines to transform production data into reporting data through data extraction and cleansing using Python and SQL. Furthermore, the analyst will build and maintain relationships with client data and business teams, managing proactive data reviews to understand client reporting needs and developing key performance indicators and reports that allow clients to measure the success of products. Conducting research, building industry relationships, and attending relevant seminars/sessions/conferences to stay updated on the latest trends and developments in analytics and AI for relevant industries is also a key responsibility to ensure that data products remain relevant and impactful.
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