Senior Data Analyst
Hiya - Seattle, WA
posted 1 day ago
About the position
The Senior Data Analyst is an individual contributor position responsible for collecting, analyzing, and interpreting data to both improve and demonstrate the performance of Hiya's security and protection products. This individual drives improvement both at the high level, with project management duties related to the flow and processing of data, but also at a low level creating high quality robust dashboards. As a Senior Data Analyst you will strive to become a subject matter expert in the products you are working on and potentially participate in customer meetings. The ideal candidate will be comfortable with some project management duties related to data. This may include things like sourcing data, managing competitive tests, and collecting dashboard requirements from other teams. This employee works with a team of product managers, solutions architects, scientists, engineers and other analysts whose mission is to provide the best system for identifying spam and fraud activity on telecom networks across the globe. We're excited about you because you're the kind of person that thinks at a systems level. When you have a task before you, you seek to understand the conditions that led to it as you design your solution. You are organized and able to push to completion activities and involve not only your individual activities but also external data vendors and processors. You're a lifelong learner and a mentor, equally happy to learn from your colleagues as you are to share knowledge with them. You have a special skill in using data in order to tell a story to others, either externally or within the company. You reach beyond the charts and numbers to understand the real implications of what you find. You're able to be guided by your analysis to find valuable new threads to pursue, either to get a more complete picture or to find unique perspectives in the research. And once fully pursued, you can use this knowledge to tell the story to others, building a simple and non-technical narrative to explain what you've found.
Responsibilities
- Manage and maintain pipelines and processes of data within Hiya, from sourcing to ingestion to analysis
- Regularly work with BD, Sales, and Marketing to help them find stories within our data that furthers their own objectives
- Frequently work with the Data Science team to explore new theories about voice call traffic worldwide
- Develop and maintain production-quality dashboards able to be used internally and externally as tools to assist others in their own analyses
- Conduct various tests on service performance, and write documentation to summarize those results
Requirements
- Excellent communication skills and the ability to simplify complex concepts
- Strong SQL analytical skills
- Familiarity with python / R or equivalent for automation
- Strong experience with BI platforms including Sigma, and Tableau
- Familiarity with big data analytics systems like Databricks
- Familiarity with workflow management systems like Airflow
- Well-practiced ability to timebox your own work; you intuitively know which threads to pursue, and how far to pursue them in your research
- Self-driven curiosity to understand the data (and the implications behind it)
Nice-to-haves
- Working in AWS Databricks workbooks and building dashboards
- Developing advanced SQL queries including window functions
- Optimizing queries for efficient performance in millions or even billions of records
- Writing one-pagers and executive summaries based on your research
Benefits
- Equity compensation
- 401K program with 3% match through Fidelity Investments
- Self managed vacation plan
- 15 Paid holidays including Recharge Days
- 100% covered medical, dental, and vision for the employee and 50% coverage for dependents
- Flexible spending, health savings accounts and Pretax dependent day care savings plan
- Paid parental leave
- Voluntary Life and AD&D, and Accident insurance options
- Employer-paid life insurance
- Employer-paid long-term disability coverage (in qualifying states)
- Donation Matching for a charity of your choice (up to $1,000/ year)
- $1,000/year reimbursement in Professional Development funds
