Senior Data and Visualization Analyst

University of Massachusetts - Amherst, MA

Full-time - Mid Level

Amherst, MA

Educational Services

About the position

The Senior Data and Visualization Analyst at UMass Amherst plays a crucial role in supporting campus decision makers by gathering, analyzing, interpreting, and visualizing data. This position is responsible for providing data-driven insights that inform program planning, rankings, and external reporting activities, thereby contributing to the university's strategic goals and fostering a culture of evidence-based decision-making across the campus.

Responsibilities

• Collects, analyzes, and reports institutional data in the form of standardized reports, special analyses, rankings, and research reports.
• Responds to internal and external requests for information including reports mandated by state, federal, and accrediting agencies and offices.
• Develops and maintains documentation on analysis and reporting methodologies.
• Designs, implements, and maintains statistical programs using SAS or other statistical software.
• Designs, implements, and maintains institutional databases to facilitate responses to data/information requests.
• Develops and maintains documentation on programming methodologies.
• Designs, validates, creates, and maintains dashboards and data visualizations for campus decision makers using Tableau software and data extracts.
• Collaborates with other campus offices to ensure data consistency and integrity.
• Collaborates with school/college- and unit-level analysts to support local data and analytics consistency, clarity, and quality.
• Supports campus offices using Flagship Analytics dashboards answering queries and providing individual and small group training as needed.
• Represents University Analytics & Institutional Research in on- and off-campus settings.
• Contributes to campus-wide data governance and data literacy efforts.
• Uses knowledge of higher education issues, research methodologies, and statistics to assist with special projects.

Requirements

• Master's degree in a quantitatively-oriented field of study.
• At least three (3) years of related experience in a higher education position.
• Knowledge of research, statistical, and evaluation methods.
• Proficiency with statistical software (preferably SAS), spreadsheet, word processing, database, and other software packages appropriate for analytical and presentation purposes.
• Knowledge of client-server database querying tools and other analytic processing tools.
• Proficiency with data visualization software (preferably Tableau).
• Familiarity with issues related to higher education.
• Ability to effectively communicate (oral and written) complex issues.
• Ability to work effectively with varied constituents.
• Ability to work independently and accurately within specified time frame.
• Requires accuracy, attention to detail and working with confidential, sensitive data.