Senior Database Administrator - Salesforce

$98,300 - $170,100/Yr

Northwell Health - Lake Success, NY

Full-time - Mid Level

Lake Success, NY

Ambulatory Health Care Services

About the position

The Senior Database Administrator - Salesforce is responsible for designing, deploying, upgrading, and optimizing server performance and related systems to support customer business objectives. This role involves participating in performance improvement initiatives, documenting resolution issues, and mentoring lower-level staff, ensuring that all tasks are completed within established timelines.

Responsibilities

• Installs, configures, and supports hardware and software required to operate assigned technologies.
• Provides ongoing maintenance including updates, patches, and anti-virus updates.
• Provides second and third level operational support for issues escalated from the Service Desk.
• Performs availability, capacity, and performance analysis as assigned.
• Conducts performance monitoring, system health checks, trending analysis, and capacity planning.
• Troubleshoots and resolves issues in assigned technology including hardware, software, operating system, and application-related issues while maintaining Enterprise Service levels.
• Develops and maintains documentation related to technology installation, administration, maintenance, and disaster recovery planning.
• Participates in change management and performance improvement programs for assigned technologies, as needed, including mentoring and educating lower level staff.

Requirements

• Bachelor's Degree required, or equivalent combination of education and related experience.
• 3-5 years of relevant experience required.

Benefits

• Comprehensive benefits package including health insurance, retirement plans, and paid time off.