This job is closed
We regret to inform you that the job you were interested in has been closed. Although this specific position is no longer available, we encourage you to continue exploring other opportunities on our job board.
Sonic Healthcare USA - Aiea, HI
posted about 2 months ago
About the position
The Senior Desktop Engineer at Sonic Healthcare USA, Inc. is responsible for maintaining and enhancing desktop technology within the organization. This role involves applying advanced technical expertise to resolve complex issues, managing software packages, and ensuring efficient deployment of operating systems and applications. The engineer will work closely with vendors and management to improve processes related to desktop builds and deployments, while also providing support for helpdesk tickets and participating in process improvement projects.
Responsibilities
- Strong understanding of Active Directory infrastructure and Group Policy Objects.
- Work with vendors to automate the imaging process.
- Solid knowledge of desktop imaging and Deployment tools.
- Develop, maintain and enhance standardized Windows Desktop builds (imaging), application packaging, and endpoint rollout processes.
- Supervises the installation and procedures of all desktop operating systems and approved software.
- Advanced knowledge of the Microsoft desktop operating systems, in particular Windows 7 and 10.
- Manage Patch deployment using SCCM 2012.
- Prioritizes and responds to helpdesk tickets as appropriate.
- Create, test, release and support new Windows 7 and 10 standardized builds as needed and in accordance with a predetermined schedule using Microsoft's System Center Configuration Manager SCCM 2012.
- Analyzes and resolves desktop system and application problems.
- Work with management to improve process and procedures related to Builds, and deployment of endpoint to employees and workers.
- Integrate packages and software deployments into SCCM distributions.
- Work with vendors to automate the desktop deployment.
Requirements
- Four plus years' experience as a Desktop Engineer.
- Strong knowledge of system development methodology, project management and problem solving skills.
- Must be able to balance high quality standards with schedule pressures and demanding environment.
- Must be a resourceful self-starter, flexible, pro-active, solution-oriented and customer-oriented.
Nice-to-haves
- Some college or technical school course work related to the Information Technology field a plus.
