Oracle - Reston, VA

posted 3 months ago

Full-time - Mid Level
Reston, VA
Publishing Industries

About the position

As a Senior DevOps Engineer for the Autonomous Database team at Oracle, you will be at the forefront of building and operating large-scale distributed infrastructure for the cloud. This role is pivotal in supporting Oracle's Government customers and involves working with cutting-edge technologies in a multi-tenant environment. The Autonomous Database Team is responsible for creating the cloud service framework that powers various Oracle Autonomous Database services, including Autonomous Data Warehouse (ADW) and Autonomous Transaction Processing (ATP). This framework automates the deployment, scaling, and management of databases in the cloud, ensuring high reliability and performance for critical applications and workloads. In this position, you will act as a point of escalation for incidents and issues related to cloud database services. Your responsibilities will include operating and maintaining these services, deploying code, and implementing changes within the region. You will take ownership of the implementation and production operations of core system platform solutions, continuously improving production systems through automation, self-healing, and real-time monitoring. Your role will also involve thorough documentation of incidents and driving the resolution of complex technical issues across various services. The ideal candidate will have a strong background in cloud infrastructure, particularly with Oracle Database technology, and will be adept at troubleshooting complex software and networking issues. You will work closely with multiple multi-functional teams to deliver outstanding experiences to collaborators while ensuring the reliability and performance of the services you manage. This dynamic and enthusiastic team values proactive individuals who are eager to tackle challenges and contribute to the success of Oracle's cloud offerings.

Responsibilities

  • Act as a point of escalation for incidents and issues within the region for cloud database services.
  • Operate and perform maintenance on cloud database services running within the region.
  • Deploy code and implement changes within the region.
  • Take ownership of the implementation and production operations of core system platform solutions.
  • React to production deficiencies by implementing automation, self-healing, and real-time monitoring.
  • Ensure thorough documentation of incidents through company-standard reporting methods.
  • Stay informed of cloud infrastructure stacks.
  • Drive and actively participate in the resolution of complex technical issues spanning various services.

Requirements

  • Ability to maintain a US government security clearance.
  • Bachelor's degree in Computer Science, MIS, or a related technical field, or equivalent work experience.
  • Solid experience with Linux.
  • Experience troubleshooting complex software and/or networking issues.
  • Solid understanding of cloud concepts and platforms.
  • Expert level experience with Oracle Database technology including RAC, Dataguard, ASM, RMAN preferred.
  • Development skills using Python, shell, SQL.
  • Expert knowledge and in-depth experience of Oracle Engineered systems and subsystems, especially Exadata.
  • Ability to troubleshoot and resolve complex hardware/software issues and perform root cause analysis.
  • Good communication and analytical skills.
  • Familiarity with security practices in web application delivery and general knowledge of network topology.

Nice-to-haves

  • Experience in cloud technical support, operations, NOC or similar roles.
  • Experience working with government customers.

Benefits

  • Medical, dental, and vision insurance, including expert medical opinion.
  • Short term disability and long term disability.
  • Life insurance and AD&D.
  • Supplemental life insurance (Employee/Spouse/Child).
  • Health care and dependent care Flexible Spending Accounts.
  • Pre-tax commuter and parking benefits.
  • 401(k) Savings and Investment Plan with company match.
  • Flexible vacation policy for salaried employees.
  • 11 paid holidays.
  • Paid sick leave with carryover options.
  • Paid parental leave.
  • Adoption assistance.
  • Employee Stock Purchase Plan.
  • Financial planning and group legal services.
  • Voluntary benefits including auto, homeowner, and pet insurance.
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