Senior DevOps Systems Engineer II

Mass General Brigham - Somerville, MA

Full-time - Mid Level

Somerville, MA

5,001-10,000 employees

Ambulatory Health Care Services

About the position

The Senior DevOps Systems Engineer II at Mass General Brigham is a strategic role focused on enhancing the efficiency and effectiveness of software development projects through Azure DevOps Services and GitHub Enterprise Cloud platforms. This position combines technical expertise in DevOps practices with Agile methodology to ensure timely and budget-compliant project delivery. The engineer will collaborate with cross-functional teams to translate complex business needs into scalable technical solutions, while also standardizing development workflows and implementing enterprise-wide policies.

Responsibilities

• Serve as a platform specialist for Azure DevOps Services and/or GitHub Enterprise Cloud platform
• Develop and maintain CI/CD pipelines for various application types
• Assist in platform capacity management, licensing, and resource optimization
• Design and implement Git workflows aligned with GitFlow and/or GitHub Flow
• Guide teams in implementing Agile practices within DevOps workflow
• Establish metrics and KPIs for measuring DevOps effectiveness
• Create and maintain documentation for platform best practices
• Evaluate and integrate new tools and technologies
• Optimize deployment processes and reduce cycle time
• Provide technical mentorship and guidance to the development team
• Conduct training sessions on platform tools and best practices
• Support teams in troubleshooting pipeline and deployment issues
• Create self-service capabilities and documentation
• Participate in on-call rotation for platform support
• Collaborate with cross-functional teams including development, security, and operations
• Participate in architecture and design discussions
• Present platform updates and metrics to leadership
• Manage vendor relationships and platform integration
• Provide regular status updates on platform initiatives

Requirements

• Bachelor's degree in Computer Science, Information Technology or a related technical field
• 3+ years of hands-on experience with DevOps practices and tools
• Experience with Azure DevOps Services and/or GitHub Enterprise Cloud
• Working experience of CI/CD principles and implementation
• Working knowledge of version control systems (Git/TFVC)
• Good scripting abilities in at least one language (PowerShell, Python, or Bash)
• Working experience with containerization using Docker
• Familiarity with managed Kubernetes environments (OpenShift, AKS)
• Familiarity with Infrastructure as Code concepts
• Strong grasp of Agile, SDLC and DevOps principles and practices

Nice-to-haves

• Experience with GitOps workflows and implementation
• Knowledge of security and compliance frameworks
• Experience with monitoring and observability tools
• Ability to translate complex requirements into technical solutions
• Strong debugging and problem resolution skills
• Capacity to balance competing priorities and deadlines
• Experience in incident response and resolution
• Customer service orientation with internal teams
• Excellence in written and verbal communication
• Strong presentation and documentation skills
• Ability to conduct effective technical training sessions
• Strong team collaboration and mentorship abilities
• Ability to influence without direct authority
• Experience in leading cross-functional projects

Benefits

• Professional development opportunities
• Mentorship programs
• Diversity and inclusion initiatives
• Health and wellness programs
• Flexible work arrangements