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As a Senior Developer Support Engineer, you will be working with some of the biggest names in the gaming industry, helping our customers succeed by providing expert support for our Multiplayer Product Suite. You'll focus on assisting customers in integrating the Unified Multiplayer Services SDK and associated services into their Unity projects. In this role, you'll be devoting your expertise with Cloud related infrastructure as well as object-oriented programming to approach technically demanding challenges. You will be working at scale with cloud-hosted workloads, leveraging your knowledge in GCP, AWS, and Azure. Your advanced debugging skills and experience in troubleshooting SDK integration issues will be crucial in this role. You'll be tasked with both resolving complex issues directly and leading technical dialogues to drive quick and efficient resolutions. Whether providing comprehensive consultations and tests for customers or responding to their live issues as part of an incident group, you’ll be the difference between success and failure for some of the biggest titles hitting the market today. You'll provide comprehensive consultations and testing for customers, and respond to critical live issues as part of an incident response team, significantly impacting the success of major game titles in today's market. If you have senior-level experience in a fast-paced technical support environment, possess meticulous attention to detail, and are passionate about live operations, we encourage you to apply.
