Senior Digital Product Manager, Abound Developer and Partner Enablement

Carrier Corporation

Full-time

Remote

Specialty Trade Contractors

About the position

The Software Development Product Manager (SDPM) will collaborate with a diverse group of stakeholders to develop new digital products and services that enhance Carrier's data platform. This role focuses on understanding customer needs and guiding products from conception to launch, ensuring alignment between technical and business aspects. The SDPM will manage API's, SDK's, and tools to provide accessible development resources and data services, emphasizing reusability and scalability in product design.

Responsibilities

• Champion the definition, delivery and evolution of Abound's core platform and services
• Identify problem statements and address needs with platform offerings
• Assess growth opportunities for products and services across the enterprise
• Create bold visions and strategies for digital products, identifying forward-thinking opportunities
• Deliver customer-data-centric strategies that drive revenue, conversion, engagement and retention
• Work with customers and application product managers to understand needs and ensure strategies will be effective
• Structure and execute against detailed product roadmaps, breaking down high-level product goals into executable units of work for designers and developers
• Manage product execution, working closely with engineering, program management, UX, and partner teams to foster the best experience for users
• Launch new products and features, test their performance, and iterate quickly
• Work collaboratively across functions and business units to ensure strategy alignment, earning consensus and support from leaders and stakeholders
• Practice agile development methodologies, coaching others as needed

Requirements

• 5+ years hands-on working with development portals, API's and SDK's
• 5+ years hands-on working knowledge of cloud platforms
• 5+ years managing roadmaps and requirements for cloud services and applications
• 5+ years creating use cases and translating to key technical requirements
• 5+ years of digital or software product experience including experience in product management and/or product owner role
• 3+ years of proven, hands-on experience in Agile methodologies
• 2+ years experience working with remote and globally distributed teams
• High School Diploma or GED

Nice-to-haves

• Pragmatic Marketing PMC certification
• Understanding of building management hardware and software products
• Pre-existing experience and/or demonstrated aptitude for learning digital tools such as Aha!, Jira, Confluence, Miro, LucidChart, etc.
• Demonstrated knowledge of User Experience fields of research, interaction design and creative design
• Comfortable in engaging and presenting to C-Suite audiences
• Experience bringing innovative, impactful products to market
• Great communication skills to translate across business stakeholders, design colleagues, and development teams
• Ability to identify and communicate misses where the team needs to pivot and underserved opportunities for greater risks
• Desire to understand how new features will delight customers and impact the business
• Innate drive to learn and test out new technologies
• Detail-oriented with the ability to see the big picture and focus on small details