Huntington Bancshares - Cleveland, OH
posted 3 months ago
The Digital Product Senior Manager is a pivotal role responsible for shaping the vision and execution of multiple strategic initiatives within the wealth management sector. This position requires a deep understanding of digital product management, particularly in the context of financial services. The Senior Manager will collaborate closely with business segment product leaders and UX teams to define Minimum Viable Products (MVPs) and ensure that all features are compliant with legal, risk, and regulatory standards. The role involves engaging with various stakeholders to gather insights and feedback, which will inform the development of features that enhance customer experiences. In this role, the Senior Manager will identify business challenges and opportunities for improvement through data analytics and customer feedback. They will conduct industry benchmarking to compare the bank's offerings with those of competitors and fintech companies. The Senior Manager will be responsible for defining Objectives and Key Results (OKRs) for initiatives, building roadmaps, and managing the technology book of work to ensure alignment with budgetary constraints. They will lead discussions with Solution Architects and UX leads to understand trade-offs and their impact on customer experience, driving cross-functional teams towards common goals. The Senior Manager may also oversee a team of Digital Product Managers and Analysts, guiding them in feature definition, acceptance criteria, and agile delivery processes. They will work with external vendors when necessary and partner with implementation teams to ensure seamless rollout of initiatives. Performance measurement against expectations will be a key responsibility, requiring the Senior Manager to revisit strategies and modify approaches as needed to achieve desired outcomes.