Senior Digital Product Manager

7-Eleven - Irving, TX

Full-time - Senior

Irving, TX

10,001+ employees

Food and Beverage Retailers

About the position

As a Senior Digital Product Manager at 7Drive, you will play a crucial role in shaping the product strategy and user experiences for 7-Eleven's delivery division. This position involves collaborating with various stakeholders and cross-functional teams to ensure that product activities and development processes align with company goals. You will lead product managers, conduct market research, and analyze user feedback to design effective solutions that enhance the driver experience and optimize delivery operations.

Responsibilities

• Develop a deep understanding and empathy for users (consumers, merchants & operators) to identify and solve problems.
• Conduct and analyze feedback from stakeholders, market research, customer research, usability testing, and UAT to ensure correct solutions are designed.
• Lead product managers and coordinate cross-functional teams.
• Work with senior management to create and execute the product roadmap across multiple functions.
• Collaborate closely with software engineers to ensure products and releases are launched correctly and on schedule.
• Make creative recommendations to expand the product base and vision, and suggest ways to track product use and impact on end users.
• Produce and review product requirements documents, wireframes, prototypes, and write specifications for new features and changes.

Requirements

• A Bachelor's degree in a related field.
• At least 6 years of product management & UX experience.
• Practical experience in managing tech platforms, with a good foundation in Microservice architecture, APIs, and SQL.
• At least 2 years in leading product teams.
• Experience as a team lead working with other disciplines to identify, scope, and execute critical projects.
• Strong analytical ability and experience making data-based decisions that elevate teams, members, and products.
• Strong communication skills and emotional intelligence.
• A doer who builds trust within teams and creates excitement about challenges.
• Experience with Delivery Service Providers (DSP) preferred.

Nice-to-haves

• Experience with Delivery Service Providers (DSP) preferred.