Senior Digital Product Manager

$170,000 - $210,000/Yr

IDC - Newton, MA

Full-time - Mid Level

Hybrid - Newton, MA

Food Services and Drinking Places

About the position

IDC is seeking a highly skilled and experienced Senior Digital Product Manager to lead the development and management of our digital products. This role is pivotal in defining and executing the product strategy for our IT Buyer product, ensuring that our digital solutions meet customer needs and align with business objectives. The Senior Digital Product Manager will collaborate with cross-functional teams, including engineering, design, marketing, sales, and customer support, to deliver high-quality digital products that drive business results. This position is based in IDC's Needham, MA office, with options for remote work from approved US and Canadian locations. Candidates in the Greater Toronto area are required to work in a hybrid environment, coming into the downtown office two days a week. The successful candidate will lead the end-to-end product development lifecycle, from ideation and concept through to launch and iteration. They will conduct market research and competitive analysis to inform product decisions, understand customer needs through research and data analysis, and translate these insights into actionable product requirements. The Senior Digital Product Manager will also act as the primary point of contact for all product-related inquiries, using analytics and metrics to measure product performance and user engagement, continuously optimizing the product based on data insights and user feedback. In this fast-paced, agile environment, the Senior Digital Product Manager will prioritize product features, manage the product backlog, and ensure clarity and alignment on priorities. Staying up-to-date with the latest trends in digital product management, technology, and user experience is essential to drive product innovation and competitive differentiation.

Responsibilities

• Define and communicate the product vision, strategy, and roadmap in alignment with business goals and market needs.
• Conduct market research and competitive analysis to inform product decisions.
• Lead the end-to-end product development lifecycle, from ideation and concept through to launch and iteration.
• Work closely with engineering, design, and other stakeholders to ensure timely and successful delivery of high-quality digital products.
• Understand customer needs and pain points through research, user feedback, and data analysis.
• Translate these insights into actionable product requirements and features.
• Collaborate with internal teams, including marketing, sales, and customer support, to ensure alignment on product goals and to drive product adoption.
• Act as the primary point of contact for all product-related inquiries.
• Use analytics and metrics to measure product performance and user engagement.
• Continuously optimize the product based on data insights and user feedback.
• Lead cross-functional teams in a fast-paced, agile environment.
• Prioritize product features, enhancements, and bug fixes based on business impact, technical feasibility, and customer value.
• Manage the product backlog and ensure clarity and alignment on priorities.
• Stay up-to-date with the latest trends in digital product management, technology, and user experience.

Requirements

• Bachelor's degree in business, computer science, engineering, or a related field.
• An MBA or advanced degree is a plus.
• Minimum of 7-10 years of experience in product management, with at least 3 years in a senior or lead role, preferably in a digital or technology-focused company.
• Strong understanding of digital product development, user experience (UX) design, and agile methodologies.
• Excellent communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
• Proven track record of delivering successful digital products that meet customer needs and drive business results.
• Analytical mindset with the ability to use data to inform product decisions and measure success.
• Leadership qualities, with experience managing and mentoring a team of product managers.
• Proficiency in product management tools such as JIRA, Trello, Aha!, or similar tools.
• Familiarity with analytics platforms: Google Analytics, Mixpanel, etc.
• Strong business acumen and a deep understanding of the digital landscape.
• Ability to think strategically while managing the details of execution.

Nice-to-haves

• Experience in a technology-focused company is preferred.
• Familiarity with emerging technologies and trends in the digital landscape.

Benefits

• Competitive salary range between $170,000 and $210,000 based on location and experience.
• Discretionary bonuses and incentive pay based on performance.
• Equitable pay practices based on individual skills and experience.
• Opportunities for professional development and career growth.
• Flexible work arrangements including remote work options.