Senior Director Analyst, Infrastructure & Operations Architect - Remote North Am

$44,000 - $190,000/Yr

Gartner - Irving, TX

Full-time - Senior

Onsite - Irving, TX

10,001+ employees

Professional, Scientific, and Technical Services

About the position

The Senior Director Analyst, Infrastructure & Operations Architect role at Gartner is a pivotal position within the Gartner for I&O Technical Professionals team. This role is designed to provide expert analysis and guidance on modern IT operations, focusing on areas such as DevOps, cloud operations, and site reliability engineering (SRE). The successful candidate will leverage their extensive experience to identify, influence, and share best practices across the service lifecycle, both in public cloud environments and on-premises setups. The position offers flexibility in coverage, particularly for candidates with backgrounds in cloud architecture, cloud governance, or platform engineering. In this role, you will be expected to bring at least ten years of hands-on experience in a modern operations role, with a strong emphasis on technical expertise. Candidates should have a minimum of two years in an architect-level position at a mid-sized to large enterprise, or as a manager or director of IT operations or SRE. Alternatively, experience as a technical lead within a cloud managed service provider (MSP) delivery team or in a technical product management role at a cloud provider is also acceptable. The role demands credible technical expertise, the ability to connect technology to business goals, and a deep understanding of the commercial aims of vendors. Successful candidates will possess excellent communication skills, capable of writing comprehensive long-form content and delivering presentations to diverse audiences. Strong analytical skills are essential, enabling the rapid absorption and summarization of information, pattern detection, and agile thinking. Expertise in DevOps principles, SRE practices, cloud-native operations, and cloud-optimized workload migration is crucial. Additionally, familiarity with collaborating on DevSecOps, agile methodologies, and working within digital transformation teams will be advantageous. Gartner is committed to fostering an inclusive work environment and values the diverse backgrounds of its employees. The company offers a hybrid work environment that supports both virtual and in-person collaboration, ensuring that employees can thrive in their roles while contributing to the company's mission of delivering actionable insights to enterprise leaders.

Responsibilities

• Provide expert analysis and guidance on modern IT operations, including DevOps, cloud operations, and site reliability engineering (SRE).
• Identify, influence, and share best practices across the service lifecycle in both public cloud and on-premises environments.
• Develop and deliver presentations to various audiences, summarizing complex technical information.
• Write long-form content, including comprehensive white papers on relevant topics.
• Collaborate with security professionals for DevSecOps initiatives and cross-functional teams for product development.
• Engage with senior management and business executives to align technology with business goals.
• Stay updated on industry trends and emerging technologies to provide relevant insights to clients.

Requirements

• At least ten years of hands-on experience in a modern operations role.
• 2+ years of experience in an architect-level role focused on cloud, platform engineering, DevOps, or SRE.
• 2+ years of experience as a manager or director of IT operations or SRE in a technical organization.
• 2+ years of experience in a technical lead role within a cloud managed service provider (MSP) delivery team.
• 3+ years of experience in a technical product management role at a cloud provider, MSP, or IT operations management vendor.
• Credible technical expertise in the topics covered, with the ability to connect technology to business goals.
• Excellent communication skills, including the ability to write long-form content and deliver presentations.
• Strong analytical skills, with the ability to summarize information and detect patterns.

Nice-to-haves

• Experience collaborating with security professionals for DevSecOps.
• Familiarity with agile methodologies and product management roles.
• Experience working as part of a digital-native team or digital transformation team.
• Knowledge of DevOps platforms and CI/CD pipeline tools.
• Experience with Kubernetes operations.

Benefits

• Generous paid time off (PTO).
• 401k match up to $7,200 per year.
• Opportunity to purchase company stock at a discount.
• Highly competitive compensation and performance-based bonuses.