Senior Director, Business Systems Analysis (Product Owner)

Full-time - Senior

MA

About the position

At Workday, we value our candidates’ privacy and data security. Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not. In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday. The GTM Systems team, embedded within Workday's Revenue Operations, is responsible for the strategic direction and execution of sales capabilities. They drive the vision, strategy, prioritization, and requirements definition for critical sales processes, encompassing the entire sales lifecycle from lead generation and opportunity management to accounts, territories, configure/price/quote (CPQ), and contract lifecycle management (CLM). To bring this vision to life, the team partners with our business technology organization to then match the right solutions to the capability needs. We take our culture as a key foundation to the way we work together and how we hold each other accountable!

Responsibilities

• Define and drive the strategic vision and roadmap for CPQ and CLM capabilities, aligning with Workday's revenue growth objectives and placing emphasis on leveraging AI capabilities to streamline operations.
• Product Owner, prioritizing features, managing the backlog, and ensuring successful delivery and improvements.
• Analyze existing CPQ and CLM processes, identify areas for improvement, and implement solutions to improve efficiency and effectiveness.
• Ensure service level agreements are met.
• Partner with sales, legal, finance, IT, and other stakeholders to capture requirements, ensure alignment, and drive successful project execution.

Requirements

• 10+ years of experience in business systems analysis, with a focus on CPQ, CLM and Sales Systems.
• 3+ years leading successful CPQ and CLM transformation initiatives.
• Experience with Apttus/Conga CPQ, Salesforce CPQ, and Salesforce Sales Cloud.
• Experience in a SaaS or technology company.
• Certifications in Salesforce or CPQ platforms.
• Strong understanding of sales, quoting and contract management processes.
• Excellent analytical, problem-solving, and decision-making skills.
• Outstanding communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels.
• Strong leadership and team management skills.
• Experience with Agile methodologies.
• Experience in Revenue Operations.

Benefits

• Workday Bonus Plan or a role-specific commission/bonus.
• Annual refresh stock grants.