Capital One - Richmond, VA
posted 4 months ago
As a Senior Director, Chief of Staff at Capital One, you will play a pivotal role in accelerating the company's vision by consolidating key strategy work under one leader focused on unlocking organizational excellence. This position requires you to apply your strategic and analytical skills to address major company challenges, serving as a trusted advisor to the leadership team and helping to set the vision for a growing organization. You will collaborate with world-class professionals to develop and test strategies that ultimately impact the bottom line, all within a collaborative environment that values your insights, encourages you to take on new responsibilities, promotes continuous learning, and rewards innovation. In this role, you will have the opportunity to deeply understand the organization and its segments, becoming a key member of the senior leadership team and a strategic partner to senior leaders. You will directly influence the vision and strategic direction of the organization, lead key horizontal initiatives, and have a personal impact on the culture and engagement of the team. The ideal candidate will possess a growth mindset, be a big-picture strategic thinker, and demonstrate the ability to find balance in strategic, analytical, and operational levels. You should be a quick learner and master problem solver, with the courage to think disruptively and challenge the status quo, while being creative, proactive, and enthusiastic about the opportunities ahead. Your general responsibilities will include vision setting, where you will develop business strategies that drive growth, profitability, and competitive success for Capital One. You will design and implement processes and frameworks to enable strategic planning, taking ownership of goals, successes, failures, and mitigation plans. You will also proactively identify high-profile projects that add value and lead them to ensure successful delivery. Collaboration with colleagues across various departments such as Tech, Brand, Operations, and Finance will be essential to drive improvements in quality, volume, service, and profitability. Additionally, you will support building a world-class team by attracting, interviewing, and onboarding future team members, while coaching and mentoring associates to develop and retain talent at Capital One.