Spectrum - San Francisco, CA

posted 3 months ago

Full-time - Senior
San Francisco, CA
Telecommunications

About the position

Warner Bros. Discovery (WBD) is seeking a dynamic leader for a newly created position to oversee mobile and console/PC creative operations within Warner Bros. Games Global Marketing. This role is pivotal in building a creative production operations model, leading a team of internal creatives and project managers, and collaborating with internal teams for effective external agency management. The ideal candidate will be proactive, resilient, intuitive, and patient, with a passion for understanding the creative needs of various audiences and platforms. In this role, you will be responsible for defining the roadmap for the creative department in partnership with the EVP of Global Marketing, ensuring the efficient production of world-class creative that aligns with business, brand, and local market needs. You will assess creative needs in collaboration with internal teams across brand, social, channel, growth, and international sectors, planning for optimal short-term delivery while also considering long-term strategies for future launch titles. Your expertise will be crucial in determining the best approaches for creative development and localization, focusing on pace, scale, and cost efficiency. You will manage the creative team, emphasizing resource planning, career development, and training. Additionally, you will work closely with the tech team to introduce relevant creative and ad technology that supports efficient development and automation of creative processes. You will develop processes and tools for creative needs intake and workflow, establish service level agreements (SLAs) for creative development, and track creative usage and performance. Collaborating with Product and Development, you will identify in-game capture needs to support marketing efforts effectively. Your role will also involve continuous optimization and innovation, ensuring that workflows, tools, and quality standards are met while incorporating learnings from past experiences. As a master of project management and problem-solving, you will navigate competing priorities and thrive in changing environments, operating at both tactical and strategic levels. Your responsibilities will include proactive identification of business-critical issues and opportunities, managing resourcing and forecasting business needs, and maintaining the highest level of integrity and confidentiality throughout your work.

Responsibilities

  • Partner with the EVP of Global Marketing to define the roadmap for the creative department focused on efficient production of world class creative that supports our business, brand and local market needs
  • Partner with internal teams (brand, social, channel, growth and international etc.) for creative needs assessment, planning for most optimal delivery in the short term with long term planning in parallel for future launch titles
  • Determine best approach for creative development and localization focused on pace, scale and cost efficiency, working in partnership with internal teams and WBD procurement for external vendors
  • Manage the creative team - resource planning, making career development and training a focus
  • Determine and work with tech team for the introduction of relevant creative/ad technology to support efficient development and automation of creative, working with the larger Warner Bros. Discovery organization for shared technology and learnings
  • Develop processes and tools for creative needs intake and workflow, SLAs for creative development (for internal team and agencies), tools to track creative usage and performance
  • Working with Product and Development, determine a baseline of in game capture needs (tech and resources) to allow marketing to support the pace and scale of capture needs including live services
  • Be ‘always on' for optimization and innovation ensuring workflow, tools, and quality are delivered and learnings are incorporated
  • Be planning focused to anticipate workload spikes, ensuring creative quality and on-time delivery
  • Proactively identify business-critical issues and opportunities and lead problem solving and solutions for the most optimal creative delivery
  • Manage resourcing, forecasting business needs, contributing to long range resource planning
  • Act with the highest level of integrity and confidentiality

Requirements

  • 10+ years experience directly leading a team of creatives and project managers with demonstrated ability delivering omnichannel creative in a matrixed organization
  • Hands-on experience and leadership in building and optimizing creative operations and production organizations including transcreation and localization of assets
  • Proven experience building creative teams, rolling out new processes globally, launching creative technology and financial department planning
  • Demonstrated success bringing together and refining siloed operations, budgets and processes
  • Excellent communication abilities including to the executive level
  • Deep experience managing external partners alongside internal creative teams
  • An expert at tracking, prioritizing and driving multiple concurrent projects to success
  • Leading and influencing across multiple levels and functions of the organization
  • A problem solver who thrives in changing and complex environments, and is efficient with limited resources
  • Mobile, console/PC games experience is a plus

Nice-to-haves

  • Experience in the gaming industry
  • Familiarity with creative and ad technology
  • Knowledge of localization processes
  • Experience with budget management and forecasting

Benefits

  • Health insurance coverage
  • Employee wellness program
  • Life and disability insurance
  • Retirement savings plan
  • Paid holidays and sick time
  • Vacation
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