Senior Director, Department of Medicine

Boston Medical Center - Boston, MA

Full-time - Senior

Boston, MA

Hospitals

About the position

Boston Medical Center (BMC) is more than a hospital. It's a network of support and care that touches the lives of hundreds of thousands of people in need each year. It is the largest and busiest provider of trauma and emergency services in New England. Emphasizing community-based care, BMC is committed to providing consistently excellent and accessible health services to all-and is the largest safety-net hospital in New England. The hospital is also the primary teaching affiliate of the nationally ranked Boston University School of Medicine (BUSM) and a founding partner of Boston HealthNet - an integrated health care delivery systems that includes many community health centers. Join BMC today and help us achieve our Vision 2030 which is a long-term goal to make Boston the healthiest urban population in the world. Position: Senior Director, Department Medicine Department: Department of Medicine Schedule: Full Time POSITION SUMMARY: The senior director, Department of Medicine (DOM) is accountable for: the overall administration and operating results of the department of medicine, the success of the related clinical, financial, and operational components, and the financial and operating performance of the DOM ambulatory clinics at Boston Medical Center. This individual will partner with the Chair and the Vice Chair of Clinical Affairs to achieve the Faculty Practice Plan and the hospital goals and objectives. The incumbent is responsible for: departmental strategic and operational planning; financial performance; project management of key departmental and hospital initiatives; and leading administrative staff in the department.

Responsibilities

• Creates a culture of performance and accountability in an organization.
• Translates over-arching goals into specific objectives and holds people accountable for results.
• Builds and maintains key relationships with stakeholders across the organization.
• Demonstrates a track record of building and leading high-performance and highly collaborative teams.
• Participates meaningfully in hospital wide initiatives that drive performance against key goals.
• Manages all department finances (budget, forecasts, analysis, and interpretation).
• Oversees the preparation of the all departmental and hospital revenue and expense budgets.
• Ensures appropriate internal controls are established and processes followed appropriately.
• Manages all hospital revenue activities.
• Reviews and recommends changes in the charge structure in order to maximize both professional and hospital revenue.
• Ensures that adequate controls are in place for coding and timely charge capture.
• Manages hospital cost centers for ambulatory clinics.
• Monitors post-award grant processes and assists with meeting reporting requirements.
• Drives financial performance by analyzing financial, operational, and productivity data and effecting changes in operational performance.
• Participates with senior faculty and/or staff in planning, developing and implementing new program initiatives for the division's activities.
• Partners with the physician leads in the ongoing operations of the section's inpatient and outpatient clinical services and programs.
• Assists in the development of new programs, expansion and enhancement of current services and programs, including detailed financial analysis, space and resource planning.
• Drives initiatives critical to the success of the department and the hospital by setting goals, building cross-functional teams, and problem-solving to meet tight deadlines.
• Manages department's ambulatory operations, and successfully meets targets for volume, expenses, patient access, and satisfaction.
• Manages the use of the department's facilities and the reassignment of space, as designated by the hospital and Chief.
• Works collaboratively with a variety of hospital managers, nurse management personnel, physician groups, medical staff, professional staff and multi-disciplinary groups to accomplish hospital goals and objectives.
• Develops and maintains good communication and relationships within service departments.
• Consults regularly with Medical Directors and Chiefs of Services regarding service issues, problems and operations.
• Maintains an effective working relationship with Medical Staff to enhance ambulatory service and quality.
• Assures compliance with BMC, Joint Commission, OSHA, DPH and state and federal regulations.
• Works closely with the Chair, Division Chiefs and Section Heads to provide support relating to faculty, including recruitment, retention, credentialing, annual evaluations, salary program, and effort reporting.
• Reviews and approves staffing plans and transactions, such as definitions of duties, reporting relationships, selection and assignment of staff, performance evaluations, salary increases, and reclassifications.
• Resolves complaints and grievances.
• Supervises administrative and support staff.

Requirements

• A Master's Degree in Health Care Administration, or Business Administration, or equivalent combination of education and experience is necessary.
• Requires at least 7-10 years of increasingly responsible healthcare leadership experience, with a proven track record in ambulatory clinical operations, clinical program development and related business planning and performance management.
• Experience in a successful leadership role managing a team.

Nice-to-haves

• Prior experience with submitting grant applications and interpreting sponsor guidelines, as well as post-award grant management is desired.