Pfizer - New York, NY

posted 6 days ago

Full-time - Senior
New York, NY
Chemical Manufacturing

About the position

The Senior Director, Global Program Manager Lead at Pfizer is responsible for leading a global team of Program Managers to ensure the successful delivery of complex CMO-led initiatives that support commercial priorities. This role involves strategic oversight, project planning, risk management, and cross-functional collaboration across 60+ markets, ensuring timely execution and alignment with business objectives.

Responsibilities

  • Develop strategy to ensure continuous improvement in execution by the Program Manager Team
  • Proactively identify acute and/or systemic issues and manage effectively to resolution
  • Ensure Program Manager Delivery staffing and strategic leadership support are fit for purpose and deliver at the highest standards
  • Lead the team of Program Managers responsible for creating end-to-end project plans for complex CMO-led initiatives
  • Ensure seamless and timely delivery of initiatives from Global CMO teams to 60+ markets
  • Establish a 'plan of record' that captures the deployment plans of all CMO initiatives by market
  • Manage to standards that involve excellence in project management and customer service
  • Lead an engaged team that is clear on roles and responsibilities
  • Track project plans to ensure deliverables and milestones are delivered on schedule
  • Identify and oversee program interdependencies, accounting for downstream processes/platforms
  • Lead cross-functional teams to deliver on Program objectives
  • Identify & mitigate risks, escalating obstacles to remove constraints
  • Ensure successful deployment of programs to markets by coordinating effectively with Change Management Directors
  • Ensure programs have identified outcome-based OKRs to achieve business value and monitor results
  • Partner across CMO, Digital, Legal, Corp Compliance and Commercial Sales Businesses to ensure seamless delivery of CFC priorities/capabilities
  • Manage all aspects of the Global Program team budget to ensure financials are accurately tracked.

Requirements

  • BS/BA Required
  • 15+ years of commercial industry experience
  • Demonstrated history leading business transformation and innovation
  • Leadership experience in a matrixed environment
  • Proven track record of delivering business performance
  • Drive for optimization and customer excellence
  • Delivery of exceptional customer services and experiences
  • Excellence in driving highly collaborative and productive cross-functional relationships
  • Demonstrated agility and ability to drive program completion in expedited timelines
  • Highly accountable with a high energy level, sense of urgency, creativity, and decisiveness
  • Proven track record of leading engaged and highly effective teams.

Nice-to-haves

  • MBA
  • Track record of strong project management, networking, and stakeholder management
  • Operations certificate in Lean Management, Six Sigma or Business Process Management
  • Ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of colleagues.

Benefits

  • 401(k) plan with Pfizer Matching Contributions
  • Paid vacation, holiday, and personal days
  • Paid caregiver/parental and medical leave
  • Health benefits including medical, prescription drug, dental, and vision coverage
  • Participation in Pfizer's Global Performance Plan with a bonus target of 22.5% of the base salary
  • Eligibility to participate in share-based long-term incentive program
  • Relocation assistance may be available based on business needs and/or eligibility.
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