Willis Towers Watson - Los Angeles, CA

posted 8 days ago

Full-time - Senior
Los Angeles, CA
Insurance Carriers and Related Activities

About the position

The Senior Director for the Global HR Mergers & Acquisitions team at WTW is responsible for generating M&A revenue across the company. This role involves expanding business with existing clients and identifying new business opportunities, while leading a core team of 25 individuals and collaborating with over 200 experts in North America. The position requires a strong focus on client relationship management, sales processes, and the delivery of high-quality consulting solutions in the M&A space.

Responsibilities

  • Execute sales processes and activities in your assigned region.
  • Lead and develop new business opportunities, including client relationship building.
  • Lead generation activities through multiple sales channels.
  • Tailor sales processes as necessary to accommodate style and culture preferences as appropriate.
  • Timely lead tracking, reporting and knowledge sharing of wins and losses.
  • Participate in internal and external speaking and vendor demonstration events to generate leads.
  • Support local, divisional and national sales and marketing efforts including sponsoring user groups, where appropriate.
  • Work with senior executives to explore business issues related to M&A, business transformation and/or broader organizational change issues and develop practical, short, medium and long-term solutions.
  • Design and lead the implementation of complex client projects with a focus on M&A engagements.
  • Serve as a lead member of client delivery team and deliver high-quality consulting solutions.
  • Maintain first-hand knowledge about all of our products and services and key competitors' strengths, weaknesses and selling tactics.
  • Collaborate with colleagues from other segments to fully understand the broad array of services we offer and how they can help our clients.
  • Provide input on how to best position our services both internally and externally.
  • Manage teams of consultants and client personnel (often across multiple organizations and time zones) to achieve project objectives.
  • Ensure appropriate hand-off to client delivery team through effective communication of sales process, scope and deliverables, as well as client relationships.
  • Maintain ongoing relationships with clients to solicit feedback on services and open opportunities to expand revenue.
  • Accountability as part of a team for creating and executing business strategy to penetrate the local and division markets and introduce new clients to the firm in order to meet annual revenue goals.
  • Consistently deliver approximately 500-800 hours of client work each year.
  • Consistently generate approximately $3 million to $5 million in consulting sales annually (usually as part of sales teams with shared sales credit).
  • Identify opportunities to cross-sell new products and services.
  • Coordinate with existing sales and Client Development Group teams to identify, develop and close strategic sales opportunities.
  • Build relationships with internal and external sources to maximize the penetration of key target accounts.

Requirements

  • 10+ years of business experience managing mergers, acquisitions and/or divestitures for multinational companies with a specific focus on HR, preferably within a client servicing environment.
  • Proven ability to generate and grow revenue.
  • Proven achievement of individual sales and utilization goals.
  • An understanding of sales management theory and its application to individual behavior.
  • Proven ability to sell and deliver management consulting services to senior business leaders through individual contributions as well as by leading consulting team.
  • Provide experience working within and leading virtual teams.
  • Track record of success in managing key client relationships.
  • Experience in managing large, diversified teams and projects and producing quality deliverables on time and within budget.
  • Deep knowledge of mergers & acquisitions preferred.
  • Significant knowledge and understanding of HR programs and processes.
  • Exceptional client relationship management skills.
  • Strong analytical skills; the ability to synthesize data and develop insights and combine this with creativity.
  • Strong market presence with polished and well developed written and oral communication skills.
  • Superior ability to influence and collaborate with senior management and work across all levels of an organization.
  • Flexibility with regard to travel that can range from 5-25%.
  • An undergraduate degree is required; Advanced degree in related field preferred.

Benefits

  • Medical (including prescription coverage)
  • Dental
  • Vision
  • Health Savings Account
  • Commuter Account
  • Health Care and Dependent Care Flexible Spending Accounts
  • Group Accident
  • Group Critical Illness
  • Life Insurance
  • AD&D
  • Group Legal
  • Identify Theft Protection
  • Wellbeing Program
  • Work/Life Resources (including Employee Assistance Program)
  • Paid Holidays
  • Annual Paid Time Off
  • Short-Term Disability
  • Long-Term Disability
  • Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave)
  • Contributory pension plan
  • Savings Plan (401k)
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