Senior Director of Retail Development
Circana - Bentonville, AR
posted 4 months ago
About the position
Circana's General Merchandise Retailer-Manufacturer Collaboration team is dedicated to delivering measurable business outcomes to our retailers and manufacturers. In the role of Sr. Director, you will be accountable for driving the use of Circana's data sets and solutions specifically designed for Walmart and Sam's Club. This position requires you to leverage the data and solutions to deliver programs that provide insights and identify mutually beneficial business-building opportunities. You will engage with various internal teams, including Retail, Manufacturer, Value Delivery, Knowledge Centers, and Product teams, to ensure that we have the offerings that deliver value to our enrolled clients, thereby ensuring client satisfaction and renewals. As a Sr. Director, you will also be responsible for driving new business by acquiring new clients and accounts. Your focus will be on delivering growth by securing a sustainable sales pipeline, developing new revenue opportunities, and unlocking new budget centers. This hybrid position is based in Bentonville, AR, where you will be expected to work onsite two days a week in our office. Your role will involve owning strategic partnerships and ensuring client satisfaction by developing and delivering programs that enhance manufacturers' use of their retail-specific data and solution investments. You will maintain positive customer relationships by becoming an industry subject matter expert in Retailer-Manufacturer collaboration. Additionally, you will proactively pursue measurable business objectives, partnering with both manufacturers and retailers to drive sales and renewals for existing accounts, securing a pipeline of new revenue opportunities, and maintaining client relationships. You will also be the main point of contact for Northwest Arkansas manufacturer requests, problems, and questions, and will participate in industry events and forums in the region.
Responsibilities
- Own strategic partnerships and deliver client satisfaction by developing and delivering programs that enhance manufacturer use of their retail specific data and solution investment.
- Maintain positive customer relationships by becoming an industry-subject matter specialist in Retailer - Manufacturer collaboration.
- Build a complete and interconnected understanding of potential clients' industry needs.
- Proactively pursue measurable business objectives, partnering with both Manufacturers and Retailers.
- Drive sales and renewals for existing accounts securing pipeline, new revenue opportunities and maintain client relationships.
- Partner with Retail and Manufacturer Teams to develop and execute account plans.
- Work with Product to ensure roadmap meets the long-term needs of clients.
- Act as the main point of contact for Northwest Arkansas manufacturer requests, problems, and questions.
- Network to identify new needs from our clients and potential business growth.
- Participate in industry events and forums in Northwest Arkansas.
- Demonstrate Circana Behaviors including Center on the Client, Own the Outcome and Be a Challenger.
Requirements
- 5-7+ years of related experience.
- Experience working with Walmart manufacturers and understanding of the relationship between them and the retailer.
- Understanding of data analytics industry, business model, products, services, and solutions.
- Skilled in Unify+ or DecisionKey.
- Experience working within a CPG or General Merchandise manufacturer, or retailer, specifically in roles related to sales and category management.
- Solid understanding of Walmart Retail Link, Luminate, and Sam's Club MADRID.
- Bachelor's Degree or equivalent experience.
Benefits
- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan
